At a Glance
- Tasks: Engage with customers, qualify leads, and support the sales team in a dynamic environment.
- Company: Join DEWESoft, a global leader in advanced test and measurement solutions.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work culture.
- Other info: Opportunities for career growth and involvement in exciting events and exhibitions.
- Why this job: Be part of innovative projects and help customers find the right engineering solutions.
- Qualifications: Degree in engineering or physics and a passion for technology and customer engagement.
The predicted salary is between 30000 - 40000 £ per year.
DEWESoft is a global leader in providing advanced test and measurement solutions, offering versatile and user-friendly data acquisition and analysis systems for a wide range of industries and applications. Founded in 2000, DEWESoft has earned a strong reputation for innovative software and hardware products, tailored to meet precise customer needs through feedback-driven development.
Role Overview
The Internal Sales Engineer role is a varied position combining customer communication, lead qualification, sales coordination, business development support, and marketing assistance. You will be responsible for handling inbound enquiries from the website, online chat, email, and marketing activities, helping to qualify opportunities and direct them to the appropriate sales engineer. You will work closely with the wider sales team, particularly on larger projects where you may also act as an additional customer contact point. We are looking for someone with a good technical background and a high level of enthusiasm for understanding technical applications and helping potential customers to find the right measurement solutions for their engineering challenges. The role will also involve supporting exhibitions, events, social media activity, and helping identify new business opportunities through LinkedIn and other online tools.
Key Responsibilities
- Manage and respond to inbound enquiries from: Website forms, Online chat, Marketing campaigns and events
- Qualify incoming leads and direct them to the appropriate sales engineer
- Maintain accurate records of customer interactions, opportunities, and follow-up actions within CRM system
- Support sales engineers on larger customer projects by: Acting as an additional customer contact point, Liaising with technical support, Assisting with project administration
- Assist with outbound lead generation and customer follow-up activities
Business Development
- Use LinkedIn and other online tools to: Identify potential customers, Research target industries and applications, Build connections with prospective customers
- Occasionally attend customer visits, demonstrations, exhibitions, and events independently or alongside sales engineers
Marketing & Events Support
- Help organise and support exhibitions, and other events
- Assist with event logistics including registrations, customer communication, stand preparation, and follow‑up activity
- Contribute ideas for marketing campaigns, social media posts and customer case studies
- Support DEWESOFT UK’s online presence across platforms such as LinkedIn
Skills & Experience
- Qualifications & Experience Degree (BSc, BEng, or equivalent) in: Mechanical Engineering, Mechatronics Engineering, Electrical Engineering, Physics
- A few years of engineering or technical industry experience, ideally including experience within a graduate scheme.
- Interest in engineering, technology, or test & measurement
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Comfortable communicating with customers and qualifying opportunities
- Self‑motivated and proactive approach
- Ability to work collaboratively in a technical sales environment
- Confident using LinkedIn and digital communication tools
- Interest in marketing, customer engagement, and business development
- Full UK driving licence
- Access to a vehicle for occasional customer visits and events
- Experience in internal sales, customer support and business development
- Knowledge in data acquisition systems, test and measurement and data analysis
- Experience using CRM systems
- Familiarity with LinkedIn Sales Navigator or similar prospecting tools
- Experience supporting exhibitions, events, or social media activity
- Experience creating marketing or video content
Location Based mainly in the office in Ampthill, Bedfordshire, with occasional customer visits, and exhibitions/events throughout the UK.
Internal Sales Engineer in Ampthill employer: DEWESOFT UK LTD
DEWESoft is an exceptional employer that fosters a dynamic and innovative work culture, where employees are encouraged to grow and develop their skills in the field of advanced test and measurement solutions. With a strong emphasis on collaboration and customer engagement, the Internal Sales Engineer role offers unique opportunities for professional development, including involvement in exciting projects and events across the UK. Located in Ampthill, Bedfordshire, DEWESoft provides a supportive environment that values technical expertise and creativity, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Engineer in Ampthill
✨Tip Number 1
Get your LinkedIn game on point! Connect with industry professionals, join relevant groups, and engage with posts. This not only boosts your visibility but also helps you learn about potential job openings.
✨Tip Number 2
Don’t just wait for jobs to come to you; be proactive! Reach out to companies you admire, like DEWESoft, and express your interest. A simple message can open doors that you didn’t even know existed.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their test and measurement solutions inside out, so you can confidently discuss how your skills align with their needs.
✨Tip Number 4
Utilise our website to apply directly for roles. It’s a great way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team!
We think you need these skills to ace Internal Sales Engineer in Ampthill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Internal Sales Engineer role. Highlight any technical background and customer communication experience, as these are key for us at DEWESoft.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background in engineering aligns with our mission at DEWESoft. Don’t forget to mention your interest in test and measurement solutions!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure to showcase your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at DEWESOFT UK LTD
✨Know Your Tech
Make sure you brush up on your technical knowledge related to data acquisition systems and test & measurement. DEWESoft is looking for someone who can understand and communicate technical applications, so be ready to discuss how your background in Mechanical, Mechatronics, or Electrical Engineering applies to their products.
✨Show Enthusiasm for Customer Engagement
This role involves a lot of customer interaction, so demonstrate your passion for helping customers find the right solutions. Prepare examples of how you've successfully communicated with clients in the past, and be ready to share your ideas on how to engage potential customers through platforms like LinkedIn.
✨Be Organised and Detail-Oriented
Since you'll be managing inbound enquiries and maintaining records in a CRM system, highlight your organisational skills. Bring examples of how you've kept track of customer interactions or managed projects efficiently, as this will show that you're capable of handling the responsibilities of the role.
✨Prepare for Team Collaboration
DEWESoft values teamwork, especially when it comes to larger projects. Be prepared to discuss how you've worked collaboratively in previous roles, and think about how you can support sales engineers effectively. Mention any experience you have with project administration or assisting in customer visits, as this will resonate well with the interviewers.
