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- Tasks: Lead and motivate a team to ensure smooth transport operations and excellent customer service.
- Company: Join Wincanton, a top supply chain partner in the UK with over 20,000 employees.
- Benefits: Enjoy a friendly work environment, generous holidays, pension scheme, and career development opportunities.
- Why this job: Be part of a dynamic team that values safety, inclusion, and personal growth.
- Qualifications: Experience in transport management, strong communication skills, and ability to work shifts required.
- Other info: This role offers a competitive salary of £34,000 per annum with a Tuesday to Saturday schedule.
The predicted salary is between 28000 - 40000 £ per year.
Overview
Join to apply for the Transport First Line Manager role at Devyani International P Ltd.
An exciting opportunity has arisen for a Transport Shift Manager to join our B&Q Preston Brook site. This role is part of our Home Delivery Network and as an experienced leader, your experience, drive, and determination will be utilised well within this challenging and rewarding role. If you feel that you have what it takes to be part of this successful team, we would love to hear from you.
Salary £34,000 per annum. Tuesday to Saturday operation. 48 hours contracted hours.
Responsibilities
- Proactively manage and motivate the team and engage with colleagues to ensure the best performance
- Support and develop the performance of colleagues, where required, conducting disciplinary, grievance and appeal hearings
- Proactively manage and develop accident reduction initiatives and communication to help contribute to a safer work environment
- Actively manage KPIs in line with customer expectations, on time delivery windows, customer service levels and voice of the customer on a daily basis
- Encourage a culture of excellent customer service right first time with the team
- Ensure department operates in line with all company and customer procedures and requirements relating to Health and Safety
- Ensure processes and procedures are adhered to throughout the operation, with focus on health and safety
- Ensure sufficient resources are available to meet performance expectations, including managing recruitment and agencies
- Responsible for driving high levels of employee engagement through development of colleagues, regular 1-2-1 reviews, participation in site activities etc
- Work closely with the warehouse and planning teams
- Ensure that any performance, conduct, or capability issues are thoroughly investigated, and any required resulting actions are completed in a timely manner
- Make any necessary alterations to the transport plan, providing feedback to the Planning team where required
- Ensure the smooth running of the daily deliveries
- Contribute to training and development of yourself and the delivery teams
- Maintain responsibility for performing all duties in compliance with related legal/statutory regulations, professional duties, and obligations
- Responsible for Customer Facing and Dealing with Customer Challenges
Qualifications
- An experienced Shift Manager with customer service focus within in a high-volume transport and warehouse environment
- High level of attention to detail and accuracy
- Experience with a unionised workforce is beneficial
- Good knowledge of transport legislation
- Energetic, resilient, and flexible
- Excellent PC skills including Microsoft Office applications
- Excellent communication skills
- Works well under tight deadlines with a keen eye for detail and a right first-time approach
- Software experience, Kronos time management and Oracle would be an advantage
- Able to work shift work, including weekend working (required)
- Able to implement and manage change
- Able to resource plan, ensure maximum use of resources in cost-effective manner
- People line management and effective people skills
- Clear communication and collaboration at all levels, e.g., customers, colleagues, and direct reports
- High level of self-awareness and takes accountability for own development
Benefits
Our Culture & Benefits: In addition to generous remuneration, we value our people and offer a friendly, safety-first working environment, along with other benefits including a company pension scheme, generous holidays, cycle to work scheme, online discount platform, onsite parking and more. We also provide significant opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment.
We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported, and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us, and our successes and we welcome your application.
About Us
Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country with 20,000 colleagues working across more than 200 sites. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling, and distribution; high volume eFulfilment; retailer dark stores; two-person home delivery; fleet and transport management; and network optimisation for many of the UKs best-known companies.
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Transport First Line Manager employer: Devyani International P Ltd
Contact Detail:
Devyani International P Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport First Line Manager
✨Tip Number 1
Familiarise yourself with the specific KPIs mentioned in the job description. Understanding how to manage and improve these metrics will show your potential employer that you are proactive and results-driven.
✨Tip Number 2
Highlight your experience with unionised workforces if applicable. This role may involve navigating complex employee relations, so demonstrating your ability to manage such environments can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully implemented change in previous roles. The ability to adapt and manage change is crucial for this position, and sharing relevant experiences can showcase your leadership skills.
✨Tip Number 4
Research Wincanton's culture and values. Understanding their commitment to safety and employee engagement will help you align your responses during interviews, demonstrating that you are a good fit for their team.
We think you need these skills to ace Transport First Line Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport management and customer service. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences align with the responsibilities listed in the job description, particularly around managing KPIs and ensuring safety compliance.
Highlight Relevant Skills: Emphasise your skills in communication, problem-solving, and people management. Given the focus on employee engagement and performance development, provide examples of how you've successfully motivated teams in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Transport First Line Manager role.
How to prepare for a job interview at Devyani International P Ltd
✨Showcase Your Leadership Skills
As a Transport First Line Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to performance management and employee engagement.
✨Understand Transport Legislation
Familiarise yourself with relevant transport legislation and health and safety regulations. Be ready to discuss how you ensure compliance within your team and how you handle any issues that may arise.
✨Highlight Your Customer Service Focus
This role requires a strong customer service orientation. Prepare to discuss specific instances where you've improved customer satisfaction or resolved challenges effectively, showcasing your commitment to delivering excellent service.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you manage tight deadlines and unexpected challenges in a high-volume environment. Share examples of how you've implemented changes or improvements to processes that have led to better outcomes.