Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build relationships and manage client queries while supporting exciting new projects.
- Company: Leading customer communications firm based in Sunderland.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on client satisfaction and account success.
- Qualifications: Experience in BPO, strong communication skills, and stakeholder management expertise.
- Other info: Great opportunity for career advancement in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading customer communications firm in Sunderland is seeking an experienced Client Services Account Manager to manage a prestigious client portfolio. The role involves building relationships, managing day-to-day queries, and supporting the delivery of new projects.
The ideal candidate will have a background in BPO, excellent communication skills, and stakeholder management experience, ensuring client satisfaction and account growth.
Strategic Client Services Manager – Digital Transformation in Sunderland employer: Devonshire
Contact Detail:
Devonshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Client Services Manager – Digital Transformation in Sunderland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their projects and challenges, so you can showcase how your skills in client services and digital transformation can make a real impact.
✨Tip Number 3
Practice your communication skills! Since this role is all about building relationships, being able to articulate your thoughts clearly and confidently will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed by hiring managers. Let’s get you that Strategic Client Services Manager role!
We think you need these skills to ace Strategic Client Services Manager – Digital Transformation in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client services and digital transformation. We want to see how your background in BPO and stakeholder management aligns with the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for managing our prestigious client portfolio.
Showcase Relevant Experience: When detailing your past roles, focus on specific achievements that demonstrate your ability to build relationships and manage projects. We love seeing concrete examples of client satisfaction and account growth!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Devonshire
✨Know Your Clients
Before the interview, research the firm's key clients and their industries. Understanding their needs and challenges will help you demonstrate how your experience aligns with managing a prestigious client portfolio.
✨Showcase Your Communication Skills
Prepare to discuss specific examples where your communication skills made a difference in client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to manage day-to-day queries effectively.
✨Demonstrate Stakeholder Management Experience
Be ready to talk about your experience in stakeholder management. Share instances where you successfully navigated complex relationships and ensured client satisfaction, as this is crucial for the role.
✨Prepare for Project Delivery Questions
Since the role involves supporting new project delivery, think of examples where you contributed to successful project outcomes. Discuss your approach to project management and how you ensure that client expectations are met or exceeded.
