Quality Analyst

Quality Analyst

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Quality Analyst to ensure our print applications meet top-notch standards!
  • Company: Be part of a global omni-channel communications business making waves in the industry.
  • Benefits: Enjoy hybrid work, employee perks, and support for your well-being and finances.
  • Why this job: Dive into a role that values detail and logic while collaborating with a dynamic team.
  • Qualifications: Bring your keen eye for detail and communication skills; experience in the print industry is a plus!
  • Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.

The predicted salary is between 28800 - 43200 £ per year.

Job Overview

As a CCM Quality Analyst for a Global omni-channel communications business, you will be responsible for checking new print development applications or changes to existing applications supplied from the Customer Communications Management Development Team and exhibit the correct business functionality, logic and ensure applications are compliant with print specifications and production rules.

This role is based out of Paragon’s Manchester office with a Hybrid approach and reporting to the CCM Quality Analysis Manager.

Key Responsibilities

  • Adhering to the applicable CCM Quality Analysis Team workflow and rules for the application or process change under test and development.
  • Following departmental standard test plans or designing bespoke test plans as required for new conversions and change requests.
  • Taking responsibility for seeing through testing of large-scale changes.
  • Completing admin tasks such as timesheets, tracking documents and loggers. Checking the testing pipeline at regular intervals to keep abreast of outstanding work.
  • Acting as CCM Quality Analysis Team representative at internal and external project and BAU meetings as required.
  • Being pro-active when dealing with outstanding work, organising time effectively and re-prioritising as necessary.
  • Communicating effectively with all team members relevant to the Software Lifecycle such as developers, code release teams and client services representatives.

Skills and Attributes we are looking for

  • An excellent eye for detail and a logical, inquisitive mind.
  • Good communication skills, both written and oral.
  • An understanding of the Software Lifecycle and the production BAU processes to be able to apply this knowledge to checks.
  • Able to read and interpret data in all expected forms e.g. TXT, CSV, XML, AFP, PDF.
  • Able to comfortably use Microsoft Windows and the Microsoft Office suite to an intermediate level.
  • Able to become proficient in the use of software relevant to checking activity, such as DiffPDF, Beyond Compare and utilise ASCII text editors such as Ultraedit, TextPad and Notepad++ and use PDF viewers/editors such as Adode Acrobat ProDC.
  • Be confident, resourceful and diligent when checking any work and be tenacious in pursuing answers to queries or concerns about print output.

Print industry or related experience would be advantageous but not essential.

BCS-ISTQB Foundation certification and above would be desirable but not essential.

Benefits include

  • Hybrid working – 3 days in office, 2 days remote
  • Employee Benefits Platform
  • Reimbursements
  • Bupa Cash Plan
  • Electric Vehicle Scheme
  • Cycle to work Scheme
  • Financial Health Check
  • Wellbeing, Legal, Personal finance support
  • Employee Assistance Programme

Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.

Apply Now

Quality Analyst employer: Devonshire

At Paragon, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Manchester office provides a hybrid working model, allowing for flexibility while ensuring employees have access to comprehensive benefits such as a Bupa Cash Plan, wellbeing support, and opportunities for professional growth. Join us to be part of a team that values your contributions and encourages you to thrive in your career.
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Contact Detail:

Devonshire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Analyst

✨Tip Number 1

Familiarize yourself with the Software Lifecycle and production BAU processes. Understanding these concepts will help you demonstrate your knowledge during interviews and show that you can effectively apply this knowledge to the role.

✨Tip Number 2

Brush up on your skills with tools like DiffPDF, Beyond Compare, and various text editors. Being proficient in these software applications will not only boost your confidence but also make you a more attractive candidate for the Quality Analyst position.

✨Tip Number 3

Highlight any experience you have in the print industry or related fields. Even if it's not essential, showcasing relevant experience can set you apart from other candidates and demonstrate your commitment to the industry.

✨Tip Number 4

Prepare to discuss your attention to detail and problem-solving skills in interviews. Be ready to provide examples of how you've effectively communicated with team members and tackled challenges in previous roles.

We think you need these skills to ace Quality Analyst

Attention to Detail
Logical Thinking
Effective Communication Skills
Understanding of Software Lifecycle
Data Interpretation Skills
Proficiency in Microsoft Windows and Office Suite
Familiarity with DiffPDF and Beyond Compare
Experience with ASCII Text Editors (e.g., Ultraedit, TextPad, Notepad++)
Knowledge of PDF Viewers/Editors (e.g., Adobe Acrobat ProDC)
Resourcefulness
Diligence in Quality Checking
Tenacity in Problem-Solving
Print Industry Knowledge (advantageous)
BCS-ISTQB Foundation Certification (desirable)

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Quality Analyst position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have with quality analysis, software testing, or the print industry. Mention specific tools you are familiar with, such as DiffPDF or Adobe Acrobat ProDC, to demonstrate your technical proficiency.

Showcase Communication Skills: Since good communication is essential for this role, provide examples in your application that showcase your written and oral communication skills. This could include experiences where you effectively collaborated with team members or presented findings.

Tailor Your Application: Customize your cover letter to reflect your understanding of the Software Lifecycle and how your skills align with the responsibilities outlined in the job description. Use specific language from the job posting to make your application stand out.

How to prepare for a job interview at Devonshire

✨Show Your Attention to Detail

As a Quality Analyst, having an excellent eye for detail is crucial. During the interview, provide examples of how you've successfully identified issues in previous projects or tasks. This will demonstrate your ability to spot inconsistencies and ensure compliance with specifications.

✨Communicate Clearly

Good communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you have effectively communicated with team members in past experiences, especially in relation to the Software Lifecycle.

✨Familiarize Yourself with Relevant Software

Make sure you are comfortable discussing the software tools mentioned in the job description, such as DiffPDF and Adobe Acrobat ProDC. If possible, familiarize yourself with these tools before the interview so you can speak confidently about your experience or willingness to learn.

✨Demonstrate Proactivity and Organization

The role requires being proactive and organized when managing tasks. Prepare to share specific instances where you took initiative to resolve outstanding work or re-prioritized tasks effectively. This will show that you can handle the responsibilities of the position.

Quality Analyst
Devonshire
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  • Quality Analyst

    Manchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-02-24

  • D

    Devonshire

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