At a Glance
- Tasks: Lead global client relationships and drive innovative workplace experiences across multiple regions.
- Company: Paragon Workplace Solutions, a leader in creating exceptional workplace experiences.
- Benefits: Fast-paced environment, career growth opportunities, and the chance to make a real impact.
- Other info: Join a dynamic team that values creativity, innovation, and collaboration.
- Why this job: Shape the future of workplaces and inspire teams to deliver outstanding service.
- Qualifications: Experience in workplace experience, hospitality, or premium customer service is essential.
The predicted salary is between 60000 - 80000 £ per year.
At Paragon Workplace Solutions, we don't just deliver workplace services—we create exceptional workplace experiences. We're looking for an outstanding Client Partner to lead one of our most strategic global client relationships across UK, EMEA and APAC. This is a rare opportunity for a senior leader who understands how world-class service, hospitality, and workplace innovation come together to create environments where people and businesses thrive.
You may currently be leading workplace experience programmes within a corporate environment, managing premium guest services for a global organisation, or delivering exceptional service standards within a luxury hospitality or five-star hotel setting. Whatever your background, you'll share our belief that great experiences start with great people.
What you'll be doing
As Client Partner, you'll hold full responsibility for a complex, multi-country account, leading service delivery, commercial performance, transformation initiatives, and strategic client engagement. You'll partner with senior client stakeholders to shape the future workplace, driving innovation across hospitality-led services, front-of-house operations, concierge programmes, workplace experience, and integrated business support services. Leading a large, geographically dispersed team, you'll inspire a culture of excellence, collaboration, and continuous improvement while ensuring a consistent, premium service experience across every location.
We're looking for someone who:
- Has significant experience within workplace experience, corporate hospitality, guest services, luxury hotels, premium customer experience, or integrated workplace services
- Understands what exceptional service looks and feels like—and knows how to scale it across multiple locations and cultures
- Can operate confidently at executive level, influencing senior stakeholders and building trusted partnerships
- Combines strategic thinking with operational excellence
- Has experience leading large teams and creating high-performing, engaged cultures
- Brings a commercial mindset, identifying opportunities for growth while delivering outstanding client outcomes
- Is passionate about shaping the future of the workplace and creating experiences that people genuinely value
Why Paragon Workplace Solutions?
Our teams are embedded within our clients' organisations, becoming an extension of their business and helping them solve complex workplace challenges every day. We combine people, technology, creativity, and innovation to deliver exceptional experiences for some of the world's leading brands. In return, we offer an entrepreneurial, fast-paced environment where talented people can make a genuine impact, influence strategy, and grow their careers.
If you're an inspiring leader with a hospitality mindset and a passion for transforming workplace experiences, we'd love to hear from you. Apply now or contact us for a confidential conversation.
Client Partner in London employer: Devonshire
At Paragon Workplace Solutions, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Client Partner, you will have the opportunity to lead transformative workplace experiences across diverse regions, supported by a collaborative team dedicated to excellence and innovation. We offer competitive benefits, professional development opportunities, and a chance to make a meaningful impact in shaping the future of workplace environments for some of the world's leading brands.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Devonshire. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Devonshire
Don't be shy about reaching out to Devonshire directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Client Partner in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Devonshire and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Devonshire
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
