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- Tasks: Lead key accounts, build relationships, and drive revenue growth.
- Company: Join Paragon, a dynamic business consulting firm in Sheffield.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team culture.
- Why this job: Make an impact by safeguarding contracts and driving innovation.
- Qualifications: Experience in managing large accounts and strong communication skills required.
- Other info: Equal opportunity employer welcoming diverse applicants.
The predicted salary is between 43200 - 72000 ÂŁ per year.
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This range is provided by Devonshire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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We’re looking for a Key Account Director to join Paragon’s Sheffield office.
As the Key Account Director, you’ll report to the Sales & Commercial Director and take ownership of protecting and growing revenue across your accounts. You’ll build strong, long-term relationships at all levels, identify new opportunities, and ensure service excellence. This role is critical to safeguarding contracts, maximising profitability, and driving innovation across Paragon’s service portfolio.
Main Responsibilities:
- Protect and grow revenue across Key Accounts, preventing leakage and maximising profitability.
- Secure contracts and safeguard long-term client relationships across multiple departments and seniority levels.
- Establish governance models and maximise client-facing time.
- Identify opportunities to cross-sell Paragon Group’s services.
- Maintain working capital by managing stock risks and ensuring timely cash collection.
- Take commercial responsibility for cost models, contracts, and brand compliance.
- Attend client meetings, including structured formal reviews, and share key updates with colleagues.
- Define service processes with internal teams to ensure service excellence.
- Produce monthly KPI reports for both internal and client review.
- Lead on new product briefings and manage or oversee non-BAU project work.
- Act as senior escalation point for major account issues.
- Deliver presentations, demonstrations, and training to clients and colleagues.
- Maintain up-to-date CRM records and account development plans.
- Continuously develop knowledge of your clients, industry sectors, and Paragon’s full service offering.
Required Skills:
- Proven experience in a senior client-facing role managing large or complex accounts.
- Strong commercial awareness with the ability to drive revenue growth.
- Skilled at building trust and relationships at all organisational levels.
- Excellent negotiation, presentation, and communication skills.
- Able to manage multiple priorities and work to tight deadlines.
- Confident working independently and collaboratively.
- Highly organised with strong problem-solving abilities.
- Comfortable using CRM systems and other business tools.
Hours: Monday to Friday, 40 hours per week between 8:30am and 5:00pm. Flexibility is required to meet business needs.
Hybrid working: 3 days in the Sheffield office, 2 days from home.
Due to the high volume of applications, only shortlisted candidates will be contacted.
We are an equal opportunity employer and welcome applications from all backgrounds. All qualified applicants will be considered regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Marketing
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Industries
Business Consulting and Services
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Key Account Director employer: Devonshire
Contact Detail:
Devonshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Director
✨Tip Number 1
Network with professionals in the industry, especially those who have experience in key account management. Attend relevant events or webinars to connect with potential colleagues and learn about the latest trends in client relationship management.
✨Tip Number 2
Familiarise yourself with Paragon’s service portfolio and recent innovations. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large accounts in the past. Highlight your ability to drive revenue growth and maintain strong client relationships, as these are crucial for the Key Account Director role.
✨Tip Number 4
Practice your negotiation and presentation skills, as these will be vital in this role. Consider role-playing scenarios with a friend or mentor to build confidence and refine your approach before the interview.
We think you need these skills to ace Key Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large or complex accounts. Emphasise your commercial awareness and any achievements related to revenue growth, as these are key for the Key Account Director role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your ability to build strong relationships at all organisational levels. Use specific examples from your past roles to illustrate your negotiation and communication skills.
Showcase Relevant Skills: Clearly outline your skills that match the job description, such as problem-solving abilities, CRM proficiency, and experience in delivering presentations. This will help you stand out as a candidate who can meet the demands of the role.
Prepare for Potential Questions: Anticipate questions related to your experience with client management and revenue growth. Be ready to discuss how you've handled challenges in previous roles and how you plan to drive innovation at Paragon.
How to prepare for a job interview at Devonshire
✨Showcase Your Relationship-Building Skills
As a Key Account Director, your ability to build strong relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your approach to establishing trust and rapport at various organisational levels.
✨Demonstrate Commercial Awareness
Be ready to discuss your understanding of revenue growth strategies and how you can apply them to protect and grow accounts. Bring specific examples of how you've maximised profitability in previous roles, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complex account issues. Think of scenarios where you've had to navigate challenges or conflicts with clients, and be prepared to explain your thought process and outcomes.
✨Familiarise Yourself with Paragon’s Services
Research Paragon’s service portfolio thoroughly. Understanding their offerings will allow you to identify potential cross-selling opportunities during the interview, demonstrating your proactive approach and alignment with the company's goals.
