At a Glance
- Tasks: Support the Asset, Wealth and Pensions team with client communications and reporting.
- Company: Paragon engages UK households weekly for top global brands through integrated marketing.
- Benefits: Enjoy a hybrid work model and a clear progression plan to advance your career.
- Other info: Join a diverse team committed to integrity and high standards in communication.
- Why this job: Gain hands-on experience in client relations while working in a dynamic, supportive environment.
- Qualifications: 1-2 years of client-facing experience and strong interpersonal skills are essential.
The predicted salary is between 24000 - 42000 £ per year.
Direct message the job poster from Devonshire
Here at Paragon, we are committed to getting our clients’ customers to engage with their brands through integrated marketing communications as well as delivering business critical regulated communications.
Planning, creating and delivering both printed and digital communication, Paragon Customer Communications engages with every UK household at least once a week on behalf of some of the biggest and most influential global brands. We see ourselves as an extension of our clients’ business, embracing integrity and high standards to deliver a seamless and engaging communication experience.
As a result of a recent internal promotion, we are looking for a Junior Client Relationship Manager to support the Asset, Wealth and Pensions team and our clients. This is a fantastic opportunity to learn and develop with a progression plan to become a Relationship Manager.
Main Duties:
- Manage and co-ordinate the collection, collation and reporting of service and management information for the relationship management team
- Prepare Monthly Client Service Packs (KPIs)
- Build Presentations from pre-existing slides to support Relationship Managers in their discussions with Clients
- Assist with the completion and updating of Client Account Plans
- Attend client calls and meetings to take minutes and gain a deeper understanding of the client.
- Undertake client research and fact finding to assist the relationship manager
- Ensure the Team Governance policy is adhered to at all times.
Experience:
- 1-2 years previous client facing experience
- Excellent interpersonal skills with the ability to build relationships.
- A motivated and organised team player.
- Experience operating in a dynamic and often time challenged environment
Salary £30-35K
Hybrid London/Essex 3/4 days a week initially, reducing after training.
Seniority level
Executive
Employment type
Full-time
Job function
Customer Service and Administrative
Industries
Business Consulting and Services and Printing Services
Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
#J-18808-LjbffrJunior Client Relationship Manager employer: Devonshire
At Paragon, we pride ourselves on fostering a dynamic and inclusive work environment where every employee is valued and encouraged to grow. As a Junior Client Relationship Manager, you will benefit from a structured progression plan, allowing you to develop your skills while working with some of the most influential global brands. Our hybrid working model in London/Essex offers flexibility, ensuring a healthy work-life balance while you engage in meaningful client interactions.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Client Relationship Manager
✨Tip Number 1
Make sure to research Paragon and their clients thoroughly. Understanding their business model and the brands they work with will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous client-facing experiences in detail. Think of specific examples where you've successfully built relationships or managed client expectations, as this will showcase your interpersonal skills and suitability for the Junior Client Relationship Manager position.
✨Tip Number 3
Familiarise yourself with key performance indicators (KPIs) relevant to client management. Being able to speak knowledgeably about how KPIs are used to measure success in client relationships will set you apart from other candidates.
✨Tip Number 4
Practice your presentation skills, as you'll be required to build presentations for Relationship Managers. Being confident in your ability to create and present information will demonstrate your readiness for the role and your commitment to supporting the team.
We think you need these skills to ace Junior Client Relationship Manager
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills for the Junior Client Relationship Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly any client-facing roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your interpersonal skills and ability to work in dynamic environments.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Paragon's work that resonate with you and explain how your background makes you a great fit for the team.
Proofread Your Application:Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a client-facing role.
How to prepare for a job interview at Devonshire
✨Research the Company
Before your interview, take some time to learn about Paragon and their approach to client communications. Understanding their values and recent projects will help you demonstrate your interest and fit for the role.
✨Prepare for Client Scenarios
Think of examples from your previous experience where you've successfully managed client relationships or resolved issues. Be ready to discuss these scenarios during the interview to showcase your interpersonal skills.
✨Showcase Your Organisational Skills
As a Junior Client Relationship Manager, you'll need to be organised. Prepare to discuss how you manage your time and tasks effectively, especially in a dynamic environment. This will highlight your suitability for the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team, company culture, and expectations for the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
