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- Tasks: Manage client relationships and resolve complex issues while ensuring smooth operations.
- Company: Join a leading business communications company making waves in the industry.
- Benefits: Enjoy a hybrid work model with flexibility and a supportive team environment.
- Why this job: Gain valuable experience in account management and develop your professional skills.
- Qualifications: Strong MS Office skills and good communication abilities are essential.
- Other info: This is a 15-month fixed-term contract with equal opportunity for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
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Our client, a leading business communications company, is currently recruiting a Junior Account Manager to join their team on a 15-month fixed-term contract.
As the Junior Account Manager, you will work on a hybrid model, required to work in the Bristol office 2 days per week.
Main Duties:
- Assist in the BAU management of the allocated client base.
- Own complex issues and serve as the main point of escalation, providing detailed resolutions and updating key stakeholders.
- Attend daily production meetings.
- Host and participate in monthly third-party review meetings.
- Manage relationships with client BAU contacts.
- Ensure all BAU activities are charged according to the client contract.
- Monitor and help manage the client-specific change management process, working closely with design, development, production, and warehouse teams to meet client change requests.
- Attend and contribute to monthly reviews hosted by the Client Relationship Management team.
- Understand contractual SLA commitments and ensure all SLAs are met across all output channels.
- Keep client operations and specific documentation up to date.
Skills required:
- Excellent knowledge of MS Office.
- Good communication skills.
Please only apply if you have the right to work in the UK. There is no sponsorship offered.
Devonshire is an equal opportunity employer and encourages applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
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Junior Account Manager employer: Devonshire
Contact Detail:
Devonshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Familiarise yourself with the company’s client base and their specific needs. Understanding their business communications strategies will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your MS Office skills, especially Excel and PowerPoint, as these are crucial for managing client data and presenting information effectively in your role.
✨Tip Number 4
Prepare to discuss your problem-solving abilities and how you've handled complex issues in the past. This will show your potential employer that you can manage escalations and provide detailed resolutions.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Junior Account Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience, particularly in account management or client relations. Use bullet points for clarity and focus on achievements that demonstrate your communication skills and ability to manage relationships.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for managing client relationships and handling complex issues.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Junior Account Manager role.
How to prepare for a job interview at Devonshire
✨Know Your Client Base
Familiarise yourself with the types of clients the company works with. Understanding their needs and challenges will help you demonstrate your ability to manage relationships effectively during the interview.
✨Showcase Your Communication Skills
As a Junior Account Manager, strong communication is key. Prepare examples of how you've successfully communicated complex information in the past, whether in meetings or through written correspondence.
✨Understand Change Management
Be ready to discuss your understanding of change management processes. Think of instances where you've had to adapt to changes or manage client requests, as this will be relevant to the role.
✨Demonstrate MS Office Proficiency
Since excellent knowledge of MS Office is required, brush up on your skills, especially in Excel and PowerPoint. Be prepared to discuss how you've used these tools in previous roles to manage data or present information.
