Customer Solutions Specialist
Customer Solutions Specialist

Customer Solutions Specialist

Peterborough Full-Time 27000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and develop customer communication applications using Quadient Inspire software.
  • Company: Join Paragon Customer Communications, a leader in transforming client connections.
  • Benefits: Competitive salary, collaborative culture, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team focused on impactful customer experiences and continuous improvement.
  • Qualifications: Strong data processing skills and excellent communication abilities required.
  • Other info: On-site role in Peterborough, with a commitment to diversity and equal opportunity.

The predicted salary is between 27000 - 35000 £ per year.

Job Description

At Paragon Customer Communications, we don’t just deliver customer communications—we transform the way our clients connect with theirs. As we continue to grow and evolve, we’re looking for a Customer Solutions Developer to join our Output Development team. If you're ready to take on a role that challenges your skills, values collaboration, and puts customer experience at the heart of everything—you might be exactly who we’re looking for.

What You'll Be Doing

As a Customer Solutions Developer, you'll be responsible for designing and developing transactional applications using Quadient Inspire software. Working closely with our Client Services and Project Management teams, you’ll translate business logic and data into high-quality, impactful communication solutions.

Key responsibilities include:

  • Interpreting client requirements and data to design tailored solutions
  • Building and testing applications, ensuring accuracy and quality
  • Meeting project deadlines while maintaining high standards
  • Supporting, maintaining, and documenting applications in a dynamic environment
  • Contributing to continuous improvement in processes and technologies

What You’ll Bring

We’re looking for someone who thrives in a fast-paced, time-sensitive environment, with a keen eye for detail and a proactive approach to problem-solving.

You’ll need:

  • Strong data processing skills
  • A commitment to quality and accuracy
  • Excellent communication skills with both internal teams and external clients

Even Better If You Have Experience In:

  • Quadient Scaler
  • Quadient Automation
  • JavaScript

Apply now or reach out to learn more. Let's shape the future of customer communications—together.

#ParagonCareers #CustomerSolutions #QuadientInspire #DeveloperJobs #JoinUs

Salary – £27-35K

Location – Peterborough – on-site 5 days a week

Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.

We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can.

If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message.

We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.

Customer Solutions Specialist employer: Devonshire

At Paragon Customer Communications, we pride ourselves on fostering a collaborative and innovative work culture that prioritises employee growth and development. As a Customer Solutions Specialist in Peterborough, you'll enjoy a supportive environment where your contributions directly impact client success, alongside competitive salary packages and opportunities for continuous learning in a dynamic industry.
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Contact Detail:

Devonshire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Solutions Specialist

✨Tip Number 1

Familiarise yourself with Quadient Inspire software, as it's a key tool for the role. Consider taking online courses or tutorials to enhance your understanding and showcase your initiative during interviews.

✨Tip Number 2

Brush up on your data processing skills. Being able to demonstrate your ability to interpret and manipulate data effectively will set you apart from other candidates.

✨Tip Number 3

Prepare examples of past projects where you've successfully collaborated with teams. Highlighting your communication skills and teamwork will resonate well with the hiring managers.

✨Tip Number 4

Stay updated on industry trends in customer communications. Showing that you're knowledgeable about the latest technologies and practices can give you an edge in discussions during the interview process.

We think you need these skills to ace Customer Solutions Specialist

Data Processing Skills
Attention to Detail
Problem-Solving Skills
Communication Skills
Project Management
Application Development
Quadient Inspire Software
Testing and Quality Assurance
Client Requirement Interpretation
Continuous Improvement Mindset
Collaboration Skills
Time Management
Documentation Skills
JavaScript

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Solutions Developer position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience with data processing, application development, and any familiarity with Quadient Inspire software. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are interested in transforming customer communications and how you can contribute to their goals.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Devonshire

✨Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of a Customer Solutions Developer. Familiarise yourself with Quadient Inspire software and how it relates to client communications. This will help you answer questions confidently and demonstrate your knowledge.

✨Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you've successfully solved problems or improved processes. Highlight your proactive approach and attention to detail, as these are key traits for the role.

✨Communicate Effectively

Since excellent communication skills are essential, practice articulating your thoughts clearly. Be ready to discuss how you would interact with both internal teams and external clients, ensuring that you can convey complex information in an understandable way.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared about the company culture, team dynamics, or specific projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

Customer Solutions Specialist
Devonshire

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