At a Glance
- Tasks: Lead and support a dynamic team to deliver exceptional front-of-house services.
- Company: Join Paragon Workplace Solutions, a leader in creating thriving workplaces.
- Benefits: Competitive salary, professional development, and a vibrant work culture.
- Why this job: Make a real impact by enhancing the workplace experience for clients every day.
- Qualifications: Experience in customer service and people management is essential.
- Other info: Embrace a culture of teamwork and continuous improvement in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
At Paragon Workplace Solutions, we create workplaces where people thrive, that are agile, connected, and high performing. We are proud to partner with leading global organisations like Hogan Lovells LLP, delivering a seamless, people-first experience that enhances every working day.
We are now seeking an experienced and proactive Concierge Supervisor to lead and support our Floor Concierge and OSS teams on-site. This is a working supervisor role — combining hands-on operational delivery with the leadership, development, and motivation of a high-performing team.
As Concierge Supervisor, you will ensure our client receives exceptional front-of-house and office support services every day. You’ll set the standard for service excellence — leading by example, developing your team, and ensuring a consistently professional and customer-focused experience.
Your key responsibilities will include:
- Supervising and supporting the Floor Concierge and OSS teams to deliver outstanding service.
- Providing cover for concierge duties during team absences.
- Managing day-to-day staffing matters, including holiday requests, sickness, and return-to-work interviews.
- Conducting monthly team meetings to maintain communication and engagement.
- Assisting the Operations Manager with monthly reporting and administration.
- Ensuring professional presentation, appropriate staffing levels, and effective handovers.
- Maintaining department tidiness, safety standards, and compliance with procedures.
- Promoting Paragon’s culture of teamwork, professionalism, and continuous improvement.
- Supporting team development, training, and succession planning.
What You’ll Bring:
- A passion for delivering exceptional customer service.
- Experience in office or concierge services (mail, couriers, reprographics desirable).
- People management experience.
- A confident, professional, and solution-oriented mindset.
- Competence in Microsoft Office (especially Excel).
- The ability to work independently, take initiative, and inspire a team.
Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can.
If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.
Corporate Concierge employer: Devonshire
Contact Detail:
Devonshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Concierge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Corporate Concierge role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Paragon, they value teamwork and professionalism, so be ready to share examples of how you've embodied these traits in your previous roles.
✨Tip Number 3
Showcase your customer service skills during interviews. Be prepared to discuss specific situations where you went above and beyond to deliver exceptional service, as this is key for a Concierge Supervisor role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're serious about joining the team at Paragon Workplace Solutions.
We think you need these skills to ace Corporate Concierge
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for delivering exceptional customer service in your application. We want to see that you genuinely care about creating a positive experience for clients and colleagues alike.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Concierge Supervisor role. Use keywords from the job description to show us you understand what we're looking for.
Be Professional: Since this role is all about setting standards, ensure your application is polished and professional. Pay attention to formatting, grammar, and spelling – it reflects your attention to detail!
Apply Through Our Website: Remember to apply through our website as specified in the job advert. This helps us keep track of applications and ensures you get a fair chance in our selection process.
How to prepare for a job interview at Devonshire
✨Know the Company Inside Out
Before your interview, take some time to research Paragon Workplace Solutions. Understand their values, culture, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Concierge Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in people management. Share specific examples of how you've motivated and developed your team, and how you handle challenges in a supervisory role.
✨Demonstrate Customer Service Excellence
Since the role focuses on delivering exceptional customer service, think of scenarios where you've gone above and beyond for clients. Prepare to share these stories during your interview to illustrate your passion for providing top-notch service.
✨Be Ready with Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Concierge Supervisor role. This shows that you're engaged and serious about finding the right fit for both you and the company.