At a Glance
- Tasks: Lead and support a dynamic team to deliver exceptional front-of-house services.
- Company: Join Paragon Workplace Solutions, a leader in creating thriving workplaces.
- Benefits: Competitive salary, professional development, and a vibrant team culture.
- Other info: Embrace a diverse and inclusive environment with growth opportunities.
- Why this job: Make a real impact by enhancing the workplace experience for clients every day.
- Qualifications: Experience in customer service and people management, with a passion for excellence.
The predicted salary is between 36000 - 60000 € per year.
At Paragon Workplace Solutions, we create workplaces where people thrive, that are agile, connected, and high performing. We are proud to partner with leading global organisations like Hogan Lovells LLP, delivering a seamless, people-first experience that enhances every working day.
We are now seeking an experienced and proactive Concierge Supervisor to lead and support our Floor Concierge and OSS teams on-site. This is a working supervisor role — combining hands-on operational delivery with the leadership, development, and motivation of a high-performing team.
About the Role
As Concierge Supervisor, you will ensure our client receives exceptional front-of-house and office support services every day. You’ll set the standard for service excellence — leading by example, developing your team, and ensuring a consistently professional and customer-focused experience.
Your key responsibilities will include:
- Supervising and supporting the Floor Concierge and OSS teams to deliver outstanding service.
- Providing cover for concierge duties during team absences.
- Managing day-to-day staffing matters, including holiday requests, sickness, and return-to-work interviews.
- Conducting monthly team meetings to maintain communication and engagement.
- Assisting the Operations Manager with monthly reporting and administration.
- Ensuring professional presentation, appropriate staffing levels, and effective handovers.
- Maintaining department tidiness, safety standards, and compliance with procedures.
- Promoting Paragon’s culture of teamwork, professionalism, and continuous improvement.
- Supporting team development, training, and succession planning.
What You’ll Bring
- A passion for delivering exceptional customer service.
- Experience in office or concierge services (mail, couriers, reprographics desirable).
- People management experience.
- A confident, professional, and solution-oriented mindset.
- Competence in Microsoft Office (especially Excel).
- The ability to work independently, take initiative, and inspire a team.
Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can.
If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience.
Corporate Concierge in Ipswich employer: Devonshire
At Paragon Workplace Solutions, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. As a Corporate Concierge, you will be part of a dynamic team dedicated to delivering exceptional service in a supportive environment, with opportunities for professional advancement and continuous improvement. Located in a thriving area, our commitment to teamwork and excellence makes us an outstanding employer for those seeking a rewarding career in concierge services.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Concierge in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Corporate Concierge role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Paragon, they value teamwork and professionalism, so be ready to share examples of how you've embodied these traits in your previous roles.
✨Tip Number 3
Showcase your customer service skills during interviews. Be prepared to discuss specific situations where you went above and beyond to ensure client satisfaction, as this is key for a Concierge Supervisor role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're serious about joining the team at Paragon Workplace Solutions.
We think you need these skills to ace Corporate Concierge in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in customer service and people management. We want to see how your skills align with the role of Concierge Supervisor, so don’t hold back!
Showcase Your Passion:Let your enthusiasm for delivering exceptional service shine through in your application. We love candidates who are genuinely excited about creating a positive experience for others, so share your passion with us!
Be Professional and Clear:Keep your language professional but approachable. We appreciate clarity and conciseness, so make sure your application is easy to read and free from jargon. Remember, first impressions count!
Apply Through Our Website:Don’t forget to submit your application via our website as instructed! This helps us ensure that every application is treated fairly and consistently. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Devonshire
✨Know the Company Inside Out
Before your interview, take some time to research Paragon Workplace Solutions. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Concierge Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high service standards.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a client. This will illustrate your passion for providing a people-first experience, which is crucial for this role.
✨Prepare for Operational Scenarios
Since this role involves hands-on operational delivery, think about potential scenarios you might face on the job. Be prepared to discuss how you would handle staffing issues, team absences, or maintaining compliance with procedures. This shows you're proactive and solution-oriented.
