At a Glance
- Tasks: Lead and support a high-performing concierge team to deliver exceptional service.
- Company: Join Paragon Workplace Solutions, a leader in creating thriving workplaces.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Make a real impact by enhancing the workplace experience for clients every day.
- Qualifications: Experience in customer service and people management, with a passion for excellence.
The predicted salary is between 36000 - 60000 € per year.
At Paragon Workplace Solutions, we create workplaces where people thrive, that are agile, connected, and high performing. We are proud to partner with leading global organisations like Hogan Lovells LLP, delivering a seamless, people-first experience that enhances every working day.
We are now seeking an experienced and proactive Concierge Supervisor to lead and support our Floor Concierge and OSS teams on-site. This is a working supervisor role — combining hands-on operational delivery with the leadership, development, and motivation of a high-performing team.
About the Role
As Concierge Supervisor, you will ensure our client receives exceptional front-of-house and office support services every day. You’ll set the standard for service excellence — leading by example, developing your team, and ensuring a consistently professional and customer-focused experience.
Your key responsibilities will include:
- Supervising and supporting the Floor Concierge and OSS teams to deliver outstanding service.
- Providing cover for concierge duties during team absences.
- Managing day-to-day staffing matters, including holiday requests, sickness, and return-to-work interviews.
- Conducting monthly team meetings to maintain communication and engagement.
- Assisting the Operations Manager with monthly reporting and administration.
- Ensuring professional presentation, appropriate staffing levels, and effective handovers.
- Maintaining department tidiness, safety standards, and compliance with procedures.
- Promoting Paragon’s culture of teamwork, professionalism, and continuous improvement.
- Supporting team development, training, and succession planning.
What You’ll Bring
- A passion for delivering exceptional customer service.
- Experience in office or concierge services (mail, couriers, reprographics desirable).
- People management experience.
- A confident, professional, and solution-oriented mindset.
- Competence in Microsoft Office (especially Excel).
- The ability to work independently, take initiative, and inspire a team.
Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can.
If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.
Corporate Concierge in Sheffield employer: Devonshire
At Paragon Workplace Solutions, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. As a Corporate Concierge, you will be part of a dynamic team dedicated to delivering exceptional service in a supportive environment, with opportunities for professional advancement and continuous improvement. Our commitment to a people-first approach ensures that every team member feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Concierge in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Paragon Workplace Solutions. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in customer service and people management, as these are key for the Concierge Supervisor role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look professional and polished for your interview to reflect the high standards expected at Paragon.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great opportunity to reiterate your passion for delivering exceptional customer service and your excitement about the potential to lead a high-performing team.
We think you need these skills to ace Corporate Concierge in Sheffield
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your passion for delivering exceptional customer service in your application. We want to see that you genuinely care about creating a positive experience for clients and colleagues alike.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the Concierge Supervisor role. Use keywords from the job description to show us you understand what we're looking for.
Be Professional:Since this role is all about setting standards, ensure your application is polished and professional. Pay attention to formatting, grammar, and spelling – it reflects your attention to detail!
Apply Through Our Website:Remember to apply through our website as instructed! This helps us keep track of applications and ensures you get a fair chance in our process. We can't wait to see your application!
How to prepare for a job interview at Devonshire
✨Know the Company Inside Out
Before your interview, take some time to research Paragon Workplace Solutions. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Concierge Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate and develop others, as this is key to the role.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a client. This will illustrate your passion for providing a people-first experience, which is crucial for this position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Concierge Supervisor role. This shows that you're engaged and serious about finding the right fit for both you and the company.
