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- Tasks: Support customer accounts and ensure smooth communication and problem-solving.
- Company: Join Paragon Works, a company that values integrity and creativity.
- Benefits: Hybrid work model, competitive salary, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in a fast-paced setting.
- Why this job: Make a real impact by enhancing customer experiences and building strong relationships.
- Qualifications: Strong communication skills, organisational abilities, and proficiency in Microsoft Office.
The predicted salary is between 24000 - 32000 £ per year.
At Paragon Works, we believe in doing things the right way – with integrity, creativity, and a relentless focus on delivering for our customers. We’re looking for a Business Support Executive to join our team and play a pivotal role in supporting the effective management of customer accounts.
This isn’t just admin. This is about ownership. As the first point of contact for day-to-day queries and requests, you’ll make sure everything is logged, tracked, and resolved with pace and precision – keeping both our customers and internal teams connected every step of the way.
Working closely with our Account Director, UK On-site Manager, and Business Partner Manager, you’ll help ensure our customers get the very best from Paragon – whether that’s through strong communication, streamlined processes, or proactive problem-solving.
We’re looking for someone who’s organised, detail-driven, and thrives in a fast-paced environment. If you can juggle priorities, build strong relationships, and spot solutions before issues become problems!
What you’ll be doing:
- Acting as the first point of contact for customer account activity, ensuring smooth, timely resolutions.
- Liaising across business units to keep processes moving and customers informed.
- Supporting with reporting, proposals, and financial processes (including invoice queries).
- Building strong, long-term relationships with customers and colleagues alike.
- Escalating high-priority issues where needed – and taking ownership until they’re resolved.
What you’ll bring:
- Excellent written and verbal communication skills.
- Good organisational and time management abilities.
- Proficiency in Microsoft Office Suite.
- Attention to detail, with the ability to manage multiple priorities in a fast-paced setting.
- A proactive mindset, problem-solving skills, and a genuine drive to deliver.
- Experience working in a Print environment would be a distinct advantage.
At Paragon Works, you’ll be part of a culture that values integrity, collaboration, and customer focus. If you’re looking for a role where your organisational skills and proactive approach really make a difference – this is it.
This role will be hybrid – 3-4 days per week in our London office (Finsbury Circus)
£28,000
Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can.
If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message.
We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.
Business Support Assistant employer: Devonshire
Contact Detail:
Devonshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Paragon Works. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer support and problem-solving. We recommend rehearsing your responses with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple priorities in a fast-paced environment. This will demonstrate that you can handle the demands of the Business Support Assistant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of creativity can make your application stand out and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the role of Business Support Assistant. Highlight your organisational skills and attention to detail, and give examples of how you've successfully managed multiple priorities in the past. This will show us you understand what we're looking for!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your experience and skills effectively – this is your chance to impress us!
Apply Through Our Website: Remember to apply through our website as specified in the job ad. This helps us keep track of all applications and ensures you get a fair review. Plus, it shows us that you can follow instructions – a key skill for the role!
How to prepare for a job interview at Devonshire
✨Know the Company Inside Out
Before your interview, take some time to research Paragon Works. Understand their values, mission, and the specifics of the Business Support Assistant role. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple priorities. Be ready to discuss how you keep track of tasks and ensure timely resolutions, as this will resonate well with the interviewers.
✨Demonstrate Proactive Problem-Solving
Think of instances where you identified potential issues before they escalated and took action. Highlighting your proactive mindset will align perfectly with what Paragon Works is looking for in a candidate who can handle customer queries efficiently.
✨Practice Your Communication Skills
As the first point of contact for customers, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your verbal skills and ensure you come across as confident and approachable.