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- Tasks: Support customer accounts and ensure smooth communication and problem-solving.
- Company: Join Paragon Works, a company that values integrity and creativity.
- Benefits: Hybrid work model, competitive salary, and a supportive team environment.
- Why this job: Make a real impact by enhancing customer experiences and building strong relationships.
- Qualifications: Strong communication skills, organisational abilities, and proficiency in Microsoft Office.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 24000 - 32000 £ per year.
Direct message the job poster from Devonshire
At Paragon Works, we believe in doing things the right way – with integrity, creativity, and a relentless focus on delivering for our customers. We’re looking for a Business Support Executive to join our team and play a pivotal role in supporting the effective management of customer accounts.
This isn’t just admin. This is about ownership. As the first point of contact for day-to-day queries and requests, you’ll make sure everything is logged, tracked, and resolved with pace and precision – keeping both our customers and internal teams connected every step of the way.
Working closely with our Account Director, UK On-site Manager, and Business Partner Manager, you’ll help ensure our customers get the very best from Paragon – whether that’s through strong communication, streamlined processes, or proactive problem-solving.
We’re looking for someone who’s organised, detail-driven, and thrives in a fast-paced environment. If you can juggle priorities, build strong relationships, and spot solutions before issues become problems!
What you’ll be doing:
- Acting as the first point of contact for customer account activity, ensuring smooth, timely resolutions.
- Liaising across business units to keep processes moving and customers informed.
- Supporting with reporting, proposals, and financial processes (including invoice queries).
- Building strong, long-term relationships with customers and colleagues alike.
- Escalating high-priority issues where needed – and taking ownership until they’re resolved.
What you’ll bring:
- Excellent written and verbal communication skills.
- Good organisational and time management abilities.
- Proficiency in Microsoft Office Suite.
- Attention to detail, with the ability to manage multiple priorities in a fast-paced setting.
- A proactive mindset, problem-solving skills, and a genuine drive to deliver.
- Experience working in a Print environment would be a distinct advantage.
At Paragon Works, you’ll be part of a culture that values integrity, collaboration, and customer focus. If you’re looking for a role where your organisational skills and proactive approach really make a difference – this is it.
This role will be hybrid – 3-4 days per week in our London office (Finsbury Circus).
Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, please apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message.
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Business Support Assistant employer: Devonshire
Contact Detail:
Devonshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Paragon Works. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer support and problem-solving. Think of examples from your past experiences where you've demonstrated these skills. We want you to shine!
✨Tip Number 3
Show off your organisational skills! During the interview, highlight how you manage multiple priorities and keep everything on track. Use specific examples to illustrate your attention to detail and proactive mindset.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of creativity can make your application stand out and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the role of Business Support Assistant. Highlight your organisational skills and attention to detail, as these are key for us. Use examples from your past experiences that demonstrate how you've successfully managed multiple priorities.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and ensure your communication is easy to understand. This will reflect your excellent written communication skills, which are essential for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to ensure your application is considered fairly. Following the process helps us keep everything organised and gives you the best chance of success.
How to prepare for a job interview at Devonshire
✨Know the Company Inside Out
Before your interview, take some time to research Paragon Works. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Showcase Your Organisational Skills
As a Business Support Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple priorities or streamlined processes. This will demonstrate your ability to thrive in a fast-paced environment, which is exactly what they're looking for.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with discussing your experiences and how they relate to the job.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges you might face in the role and how you would address them. Be ready to discuss specific examples of how you've proactively solved problems in the past. This will highlight your proactive mindset and ability to take ownership, which are essential traits for the position.
