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- Tasks: Transform business needs into technical solutions and guide clients through CRM projects.
- Company: Join Paragon DCX, where strategy meets creativity in crafting digital experiences.
- Benefits: Enjoy a hybrid work model, competitive salary, and a collaborative culture.
- Why this job: Work on diverse challenges across industries in a people-first environment that values bold thinking.
- Qualifications: Strong experience bridging non-technical and technical teams; familiarity with CRM and data integration.
- Other info: Apply via LinkedIn for a fair candidate experience; we value diversity and inclusion.
The predicted salary is between 55000 - 84000 ÂŁ per year.
Direct message the job poster from Devonshire
At Paragon DCX , we blend strategy, creativity, and technology to craft standout digital experiences. Part of the wider Paragon family, we exist at the intersection of intelligent data, compelling creative, and seamless multi-channel delivery. Our CRM and Data teams help brands transform how they communicate with customers — delivering the right message, in the right moment, on the right platform.
We’re looking for a Business Analyst who thrives in the space where business needs meet technical possibility. You’ll be the translator, the orchestrator, the problem-solver — turning challenges into actionable, impactful solutions.
What you’ll do:
You’ll work across industries and disciplines to create tangible value for our clients, guiding them through the end-to-end delivery of CRM and data-led projects.
Your core responsibilities will include:
- Leading discovery sessions and stakeholder workshops to define and shape project requirements
- Creating detailed documentation including Business Requirements, Functional Specifications, Switchover Processes, Data Audits and more
- Translating business goals into technical solutions by collaborating closely with SMEs, developers, testers and project managers
- Taking full ownership of delivery documentation and ensuring high standards of accuracy and quality
- Supporting pre-sales activity, contributing to pitches, proposals, and effort estimation
- Escalating project risks when needed and supporting mitigation planning
- Promoting a culture of continuous improvement across processes and documentation standards
- Ensuring all activity is aligned with our Information Security Management Systems (ISMS)
Who you are:
You’re someone who brings clarity to complexity. You know how to make sense of technical detail and communicate it in a way that builds confidence with stakeholders — whether they’re marketers, developers, or C-suite executives.
You\’ll have:
- Strong experience acting as the bridge between non-technical stakeholders and technical delivery teams
- The ability to assess technical options and recommend the best-value approach
- Proven experience in authoring detailed solution documentation used by development and QA teams
- A solid understanding of customer databases and CRM journey logic
- Exceptional time management skills and the ability to juggle multiple priorities
You’ll stand out if you’ve worked with:
- SQL (Stored Procedures, SSMS), SSIS
- Cloud technologies like Snowflake and AWS Glue
- REST APIs and data integration strategies
- Campaign platforms like Acoustic, DotDigital, Salesforce Marketing Cloud
- Analytics and automation platforms such as Apteco
- Reporting tools like Tableau and Power BI
Why Paragon DCX?
We’re not just consultants, designers or developers. We’re a collaborative force of thinkers and doers — strategists, data specialists, UX pros and creatives — working together to make digital transformation meaningful. With clients spanning finance, retail, travel, and more, you’ll work on truly varied and exciting challenges. And you’ll do it in a culture that values bold thinking, smart doing, and people-first collaboration.
Ready to shape what’s next?
Apply now and let’s start building something better — together.
We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can.
If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message.
We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.
This is a hybrid role – 2 days a week in our London office, plus ad-hoc client meetings
Salary – ÂŁ65-70K
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business
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Industries
Marketing Services and Business Consulting and Services
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Business Analyst employer: Devonshire
Contact Detail:
Devonshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Make sure to research Paragon DCX and their approach to CRM and data-led projects. Understanding their unique blend of strategy, creativity, and technology will help you tailor your conversations and demonstrate how your skills align with their mission.
✨Tip Number 2
Prepare to discuss specific examples from your past experience where you've successfully bridged the gap between technical teams and non-technical stakeholders. Highlighting these instances will showcase your ability to communicate effectively and solve complex problems.
✨Tip Number 3
Familiarise yourself with the tools and technologies mentioned in the job description, such as SQL, AWS Glue, and reporting tools like Tableau. Being able to speak confidently about these technologies will demonstrate your readiness for the role.
✨Tip Number 4
Engage with current employees or alumni from Paragon DCX on LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during interviews.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Business Analyst position. Highlight how your skills and experiences align with the job description.
Tailor Your CV: Customise your CV to reflect the specific skills mentioned in the job description, such as experience with SQL, CRM systems, and documentation. Use keywords from the job posting to ensure your CV stands out.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Discuss your experience in bridging the gap between technical teams and non-technical stakeholders, as well as your problem-solving abilities.
Proofread and Edit: Before submitting your application, take the time to proofread and edit your documents. Look for any grammatical errors or typos, and ensure that your writing is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Devonshire
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Analyst as outlined in the job description. Familiarise yourself with terms like CRM, data audits, and stakeholder workshops, so you can speak confidently about how your experience aligns with these tasks.
✨Prepare Your Documentation Examples
Since the role involves creating detailed documentation, be ready to discuss examples of your previous work. Bring samples of Business Requirements or Functional Specifications you've authored, and be prepared to explain how they contributed to successful project outcomes.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to bridge the gap between technical teams and non-technical stakeholders. Prepare to demonstrate your ability to communicate complex ideas clearly. You might want to practice explaining a technical concept in simple terms to show your proficiency.
✨Familiarise Yourself with Relevant Technologies
The job mentions specific technologies like SQL, Snowflake, and REST APIs. Brush up on these tools and be ready to discuss your experience with them. If you have worked with any campaign platforms or reporting tools mentioned, highlight those experiences during the interview.
