Senior Presales Consultant

Unified Communications (UC) Sales Consultant

Key Responsibilities:

• Collaborate with technical teams and clients to design and deploy tailored UC solutions incorporating cloud-hosted and/or on-premises SBC architectures.
• Lead the technical design and implementation phases, ensuring alignment with customer requirements and industry best practices.
• Act as a subject matter expert, presenting and demonstrating UC telephony solutions to customers.

Required Experience & Skills:

• Expertise in Microsoft-based telephony, including Direct Routing, Operator Connect, and cloud-based calling solutions.
• Strong track record in UC presales, with a history of successfully supporting enterprise-grade voice solutions.
• In-depth understanding of both cloud and on-premises migration strategies for Microsoft-based communication platforms.
• Excellent communication skills, with the ability to engage both technical and business stakeholders.
• High-level documentation proficiency, ensuring clear and structured technical reports and solution outlines.
• Ability to juggle multiple projects and deliverables effectively.
• Experience in responding to RFIs and RFPs.
• Demonstrated ability to design large-scale enterprise communication solutions incorporating:
• Microsoft Teams voice solutions.
• Session Border Controllers (SBCs).
• PSTN connectivity methods including SIP, Operator Connect and Calling Plans.
• Contact Center and Call Recording solutions.
• Call analytics and Microsoft Teams Rooms.
• AudioCodes
• Solid understanding of voice technologies and a broad range of UC&C platforms.
• Familiarity with contact center integrations and Microsoft Teams-certified solutions.
• Knowledge of end-to-end Teams migration strategies and methodologies.
• Relevant industry certifications and professional qualifications preferred.