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- Tasks: Support and train staff on Salesforce to boost engagement and efficiency.
- Company: Join a dynamic non-profit dedicated to making a positive impact.
- Benefits: Enjoy flexible working options and the chance to make a difference.
- Why this job: Be part of a mission-driven team while enhancing your tech skills.
- Qualifications: No prior experience needed; just a passion for learning and helping others.
- Other info: Opportunity to work with a supportive team focused on social change.
Devonshire Hayes has partnered with a fantastic non-profit organisation to help them secure a talented Salesforce Administrator to join their team. You will be tasked with the following:
- Drive the adoption of Salesforce across the organisation by providing tailored support and functional training.
- Develop and implement training programmes to increase staff proficiency in Salesforce and improve engagement.
- Provide ongoing support and refresher training to ensure staff confidence in using Salesforce effectively.
- Create user guides, documentation, and self-service resources to assist staff with common Salesforce tasks and best practices.
- Collaborate with IT to enhance CRM integration with other services and systems.
- Propose and implement strategies to improve CRM effectiveness in supporting the clients' outreach and engagement goals.
- Oversee data access permissions and monitor security protocols.
- Ensure compliance with GDPR and organisational data protection policies through regular reviews and audits.
- Manage and configure the clients' Salesforce CRM and related databases to meet organisational needs.
- Perform regular system updates, data integrity checks, and audits to ensure reliability.
Salesforce Administrator employer: Devonshire Hayes Recruitment Specialists Ltd
Contact Detail:
Devonshire Hayes Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Familiarise yourself with Salesforce's latest features and updates. Being knowledgeable about the platform will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with current Salesforce Administrators or join relevant online communities. Engaging with professionals in the field can provide insights into best practices and may even lead to referrals for job openings.
✨Tip Number 3
Prepare to discuss specific training programmes you've developed or implemented in the past. Highlighting your experience in enhancing user proficiency will show that you can drive adoption effectively within the organisation.
✨Tip Number 4
Understand the importance of GDPR and data protection policies. Be ready to discuss how you have ensured compliance in previous roles, as this is crucial for the position and will set you apart from other candidates.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Salesforce Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as driving adoption, providing training, and ensuring data compliance.
Tailor Your CV: Highlight your relevant experience with Salesforce and any training or support roles you've held. Use specific examples that demonstrate your ability to drive user engagement and improve CRM effectiveness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for non-profit work and your expertise in Salesforce. Mention how your skills align with the organisation's goals and how you can contribute to their outreach and engagement strategies.
Showcase Your Training Skills: Since the role involves developing training programmes, include any experience you have in creating training materials or conducting workshops. Provide examples of how you've successfully trained others in using software or systems.
How to prepare for a job interview at Devonshire Hayes Recruitment Specialists Ltd
✨Showcase Your Salesforce Knowledge
Make sure to brush up on your Salesforce skills and knowledge before the interview. Be prepared to discuss specific features, functionalities, and best practices that you have used in previous roles. This will demonstrate your expertise and readiness for the position.
✨Prepare Training Scenarios
Since the role involves developing and implementing training programmes, think of examples where you've successfully trained others on Salesforce or similar systems. Be ready to share your approach and any materials you created, as this will highlight your ability to drive adoption and engagement.
✨Understand Data Protection Policies
Familiarise yourself with GDPR and data protection policies relevant to Salesforce. Be prepared to discuss how you would ensure compliance and monitor security protocols within the organisation. This shows that you take data privacy seriously and understand its importance in a non-profit context.
✨Collaborate and Communicate
The role requires collaboration with IT and other departments. Think of examples where you've worked cross-functionally to enhance system integration or improve processes. Highlight your communication skills and ability to work as part of a team, as this is crucial for success in the role.
