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- Tasks: Provide top-notch support for Apple Mac systems in a dynamic corporate environment.
- Company: Join a forward-thinking company that values tech expertise and innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Be the go-to expert for Mac support and enhance your tech skills daily.
- Qualifications: 3+ years in desktop support with strong Apple Mac experience required.
- Other info: Onsite role with a vibrant team atmosphere and career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
If you are an experienced Apple Mac Support Engineer or Apple Mac Specialist with excellent communication skills and a proven track record of assisting customers with high level Mac & Jamf support, we’d like to discuss a contract with you. Please note this role requires onsite attendance five days per week in London and has been deemed outside IR35. Provide technical support for Apple devices and software, resolving complex issues related to macOS, hardware, networks, and peripherals. Maintain troubleshooting documentation, mentor & train staff, and ensure effective service management using incident tracking tools. Offer suggestions to enhance Apple based technology and services. Collaborate with teams to improve support delivery while staying updated on product features and security. Qualifications: * Hands-on experience with Apple hardware and macOS in a corporate setting * Proficiency with device management platforms such as JAMF and Apple Business Manager * Ability to troubleshoot systems, software, and connectivity problems * Experience with directory services and network security * Strong communication skills and leadership confidence * Apple certifications (ACSP, ACTC) preferred * Office365, Adobe, Jamf, DHCP, DNS, WiFi, Printers, routers & switches
Mac Support Engineer employer: Devonshire Hayes Recruitment Specialists Ltd
Contact Detail:
Devonshire Hayes Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mac Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with Apple products. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects where you've used Jamf Pro, SCCM, or any other relevant tools. This will help you stand out during interviews and show that you’re the real deal.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on your knowledge of networking fundamentals and Apple support scenarios. Mock interviews with friends can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Mac Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Apple Mac environments and any relevant tools like Jamf Pro or ServiceNow. We want to see how your skills match the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Mac Support Engineer role. Share specific examples of your past experiences that relate to the job description – we love a good story!
Show Off Your Technical Skills: In your application, make sure to mention your technical proficiency with tools like SCCM/Intune and Microsoft 365. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Devonshire Hayes Recruitment Specialists Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Jamf Pro, SCCM/Intune, and the Microsoft 365 suite. Be ready to discuss specific scenarios where you've used these tools in a corporate environment.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex issues in Apple Mac environments. Think about times when you had to troubleshoot under pressure and how you resolved those challenges.
✨Familiarise Yourself with the Company Culture
Research the company’s values and work culture. This will help you tailor your responses to show that you’re not just a fit for the role, but also for the team. It’s all about showing you can mesh well with their vibe!
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about their use of ServiceNow or how they handle onboarding new technologies. It shows you're genuinely interested and engaged.
