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- Tasks: Manage user accounts, troubleshoot tech issues, and configure laptops for users.
- Company: Join a fantastic company with a supportive team culture.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Why this job: Make a real difference by solving tech problems and supporting users daily.
- Qualifications: Basic IT knowledge and a passion for helping others with tech.
- Other info: Work in a dynamic environment with a focus on collaboration.
The predicted salary is between 30000 - 42000 £ per year.
Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team. You will be tasked with:
- Active Directory Management: Provide user account management, group policy administration, and support for Active Directory-related issues.
- Microsoft 365 Entra: Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality.
- Laptop Builds & Configurations: Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings.
- Technical Support: Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365.
- Troubleshooting & Issue Resolution: Troubleshoot and resolve technical issues related to operating systems, applications, networks, and hardware.
- Documentation & Reporting: Maintain documentation of troubleshooting steps, technical issues, and configurations.
- Software & Hardware Installations: Assist with the installation and configuration of software, operating systems, and hardware peripherals for end-users.
- Collaboration: Work closely with internal IT teams to provide efficient solutions and elevate issues when necessary.
You will be required to work 5 days per week onsite.
It Support Engineer in Bromley employer: Devonshire Hayes Recruitment Specialists Ltd
Contact Detail:
Devonshire Hayes Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land It Support Engineer in Bromley
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your next job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, troubleshooting successes, or any cool builds you've done. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific issues like Active Directory management or Microsoft 365 troubleshooting. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented folks like you. Plus, it’s a great way to get noticed by the right people in the company.
We think you need these skills to ace It Support Engineer in Bromley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Active Directory and Microsoft 365 Entra. We want to see how your skills match the key responsibilities listed in the job description.
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing real-life scenarios where you've resolved problems, especially with Windows 10, 11, and Office 365.
Keep It Clear and Concise: When writing your cover letter, be straightforward and to the point. We appreciate clarity, so make sure you communicate your passion for IT support without any fluff!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Devonshire Hayes Recruitment Specialists Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Microsoft 365 Entra, and Windows operating systems. Be ready to discuss how you've managed user accounts or troubleshot issues in the past. The more specific examples you can provide, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share real-life scenarios where you've successfully resolved technical issues. Think about times when you had to troubleshoot hardware or software problems and how you approached them. This will demonstrate your analytical skills and ability to think on your feet.
✨Get Familiar with Documentation Practices
Since maintaining documentation is part of the role, be prepared to talk about your experience with documenting troubleshooting steps and configurations. You might even want to bring a sample of your documentation if it's relevant, as it shows your attention to detail.
✨Emphasise Team Collaboration
This role involves working closely with internal IT teams, so highlight any experience you have in collaborative environments. Discuss how you’ve worked with others to solve problems or elevate issues, showcasing your communication skills and teamwork.
