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For Companies At a Glance
- Tasks: Provide top-notch support for Apple and PC users while managing multiple tasks.
- Company: Join a dynamic company known for its supportive culture and innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Why this job: Be the go-to tech guru and help users solve their IT challenges.
- Qualifications: Strong communication skills and a solid grasp of IT fundamentals required.
- Other info: Initial 4-month contract with potential for growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Devonshire Hayes has partnered with a great company and they are looking for a talented Apple Mac / PC Support Analyst for an initial 4 month contract. You will be tasked with the following:
- Strong interpersonal and communication skills; ability to engage with users confidently.
- Solid understanding of IT fundamentals (Windows, macOS, mobile devices, networking basics).
- Familiarity with ITSM tools, preferably ServiceNow.
- Ability to work independently and manage multiple tasks effectively.
- Positive, proactive, and adaptable to changing priorities.
Technical Support Analyst - Apple / PC in Leeds employer: Devonshire Hayes Recruitment Specialists Limited
Contact Detail:
Devonshire Hayes Recruitment Specialists Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Analyst - Apple / PC in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with Apple or PC support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with ITSM tools like ServiceNow, make sure to highlight that in conversations. We want to see you confidently discussing your technical know-how and how it can benefit the team.
✨Tip Number 3
Prepare for those interviews! Brush up on your IT fundamentals and be ready to tackle questions about Windows, macOS, and networking basics. We believe that being well-prepared will help you shine during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Support Analyst - Apple / PC in Leeds
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong interpersonal and communication skills in your application. We want to see how you engage with users confidently, so share examples of your past experiences!
Know Your IT Fundamentals: Since the role requires a solid understanding of IT fundamentals, don’t forget to mention your knowledge of Windows, macOS, and mobile devices. We love seeing candidates who can demonstrate their technical know-how!
Familiarity with ITSM Tools: If you've worked with ITSM tools like ServiceNow, make it known! We appreciate candidates who are already familiar with these systems, as it shows you're ready to hit the ground running.
Be Proactive and Adaptable: In your application, let us know how you manage multiple tasks and adapt to changing priorities. We’re looking for someone positive and proactive, so share your strategies for staying organised and flexible!
How to prepare for a job interview at Devonshire Hayes Recruitment Specialists Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and macOS systems. Be ready to discuss common issues users face and how you would troubleshoot them. This will show that you have a solid understanding of IT fundamentals, which is crucial for the role.
✨Show Off Your Communication Skills
Since strong interpersonal skills are key, practice explaining technical concepts in simple terms. You might be asked to walk through a problem-solving scenario, so think about how you can engage with users confidently and clearly.
✨Familiarise Yourself with ITSM Tools
If you have experience with ITSM tools like ServiceNow, be prepared to discuss it. If not, do some research on how these tools work and their importance in managing IT services. This will demonstrate your proactive approach to learning.
✨Be Ready for Adaptability Questions
Expect questions about how you handle changing priorities or multiple tasks. Think of examples from your past experiences where you successfully managed such situations. This will highlight your ability to work independently and adapt to new challenges.
