Application Support Analyst

Application Support Analyst

Glasgow Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support users with Microsoft Business Central and translate their needs into technical solutions.
  • Company: Join a fantastic organisation known for its innovative approach and supportive culture.
  • Benefits: Enjoy flexible working options and a range of corporate perks.
  • Why this job: Be part of a dynamic team making a real impact in tech and user support.
  • Qualifications: Experience with Microsoft Business Central, SQL databases, and web services is essential.
  • Other info: Opportunity to grow your skills in a collaborative environment.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Devonshire Hayes have partnered with a fantastic organisation to help them secure a Application Support Analyst with Microsoft Business Central to join their team.

You will be tasked with the following,

  • Knowledge of system design, development, implementation, and user support principles and practices.
  • Knowledge of reporting platforms and database management
  • Knowledge of database platforms (Microsoft SQL, MySQL)
  • Understanding of Webservices – HTML, FTP etc.
  • Understanding of Data services – XML, SOAP, JSON, REST etc
  • Ability to understand Business users needs and translate into technical solutions.
  • Comfortable communicating with users to draw out needs and requirements
  • Completed an implementation of Microsoft Business Central

Application Support Analyst employer: Devonshire Hayes Recruitment Specialists Limited

Join a dynamic and innovative team as an Application Support Analyst, where your expertise in Microsoft Business Central will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while enjoying the vibrant atmosphere of our location. With a commitment to work-life balance and a supportive environment, we ensure that every team member feels empowered to contribute meaningfully and thrive in their career.
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Contact Detail:

Devonshire Hayes Recruitment Specialists Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Application Support Analyst

✨Tip Number 1

Familiarise yourself with Microsoft Business Central and its implementation processes. Understanding the nuances of this platform will not only boost your confidence but also help you articulate your experience effectively during discussions.

✨Tip Number 2

Brush up on your knowledge of database management systems, particularly Microsoft SQL and MySQL. Being able to discuss your experience with these technologies will demonstrate your technical proficiency and make you a more attractive candidate.

✨Tip Number 3

Practice explaining complex technical concepts in simple terms. As an Application Support Analyst, you'll need to communicate effectively with business users, so being able to translate technical jargon into layman's terms is crucial.

✨Tip Number 4

Engage with online communities or forums related to Microsoft Business Central and application support. Networking with professionals in the field can provide valuable insights and potentially lead to referrals for job opportunities.

We think you need these skills to ace Application Support Analyst

Microsoft Business Central
System Design
Development Principles
User Support Practices
Reporting Platforms
Database Management
Microsoft SQL
MySQL
Web Services (HTML, FTP)
Data Services (XML, SOAP, JSON, REST)
Technical Solution Translation
User Communication
Requirements Gathering
Implementation Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Business Central, database management, and system design. Use specific examples to demonstrate your skills in user support and communication.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your understanding of the key technologies mentioned in the job description, such as SQL, XML, and REST, and how your background aligns with their needs.

Showcase Technical Skills: Include a section in your application that specifically lists your technical skills related to the job. Highlight your experience with reporting platforms, database management, and any relevant projects you've completed.

Prepare for Potential Questions: Think about how you would explain complex technical concepts to non-technical users. Be ready to discuss your approach to understanding business needs and translating them into technical solutions during an interview.

How to prepare for a job interview at Devonshire Hayes Recruitment Specialists Limited

✨Showcase Your Technical Knowledge

Be prepared to discuss your experience with Microsoft Business Central and other relevant database platforms like SQL and MySQL. Highlight specific projects where you implemented these technologies, as this will demonstrate your hands-on expertise.

✨Understand User Needs

Since the role involves translating business user needs into technical solutions, think of examples where you've successfully communicated with users. Be ready to explain how you gathered requirements and ensured their needs were met.

✨Familiarise Yourself with Web Services

Brush up on your knowledge of web services such as XML, SOAP, JSON, and REST. You might be asked to explain how these technologies integrate with applications, so having clear examples will help you stand out.

✨Prepare for Problem-Solving Questions

Expect questions that assess your problem-solving skills, especially in relation to system design and user support. Think of scenarios where you resolved issues or improved processes, and be ready to share those experiences.

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