Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors and provide information about the beautiful countryside.
- Company: Join a friendly team at Bolton Abbey, known for its stunning outdoor experiences.
- Benefits: Enjoy flexible hours, a supportive environment, and the chance to connect with nature.
- Why this job: Be the first friendly face visitors see and make their experience unforgettable.
- Qualifications: Great communication skills and a passion for the outdoors.
- Other info: Part-time role with a welcoming team atmosphere.
Position not right for you?
Share it with someone you know.
Visitor Welcome Assistant
Reference: JAN20261617
Expiry date: 23:59, Sat, 28th Feb 2026
Location: Skipton
Benefits: https://devonshiregroup.co.uk/work-with-us/
We have a fantastic opportunity at Bolton Abbey for a Visitor Welcome Assistant.
This is a varied, customer-facing role combining outdoor and indoor work across the estate, including car parks, shops and, during high season, the ice cream kiosk. You will act as a welcoming point of contact for visitors to Bolton Abbey, assisting with car parking, estate knowledge, hospitality and purchasing.
Days and hours of work are variable depending on the season. However, a minimum number of shifts per week will be guaranteed.
Key Responsibilities
Car Park
- To open and lock the car parks and toilets.
- To provide a friendly, warm, and helpful welcome to visitors.
- To litter pick.
- To maintain constant vigilance and awareness in order to provide safety and security to the Estate, the people who live and work on it and those visiting it.
Shops
- To open and close the shop(s).
- To operate the till and serve customers.
- To assist with stock takes, replenish stock and maintain accurate stock records.
- To assist visitors with the purchasing of season tickets and management of their accounts using the iPad.
Ice Cream Kiosk (high season only)
- To open and close the kiosk.
- To provide a friendly, warm, and helpful welcome to visitors and to provide advice and information about what visitors can see and enjoy on the estate.
- To operate the till and serve customers.
The successful candidate will be friendly, personable, and able to offer excellent levels of customer service. You will be comfortable using IT systems (e.g. car park machine, till) and you will have a full driver’s licence.
Why Join Us?
This is a unique opportunity to work at the heart of one of the UK’s most significant historic estates, contributing to its long-term success while being part of a supportive and values-led organisation.
Our core values include “Being Inclusive” and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community. Flexible ways of working will always be considered.
#J-18808-Ljbffr
Visitor Welcome Assistant employer: Devonshire Group
Contact Detail:
Devonshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Welcome Assistant
✨Tip Number 1
Get to know the place! Familiarise yourself with Bolton Abbey and its surroundings. When you chat with visitors, your enthusiasm and knowledge will shine through, making their experience even better.
✨Tip Number 2
Practice your people skills! Engage with friends or family in mock scenarios where you welcome them as if they were visitors. This will help you feel more confident and natural when greeting real guests.
✨Tip Number 3
Show your passion for the outdoors! Share your favourite spots or activities at Bolton Abbey during your interactions. This personal touch can create a memorable connection with visitors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Visitor Welcome Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for engaging with the public and your love for the outdoors. A warm and friendly tone can really make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Visitor Welcome Assistant role. Highlight any relevant experience you have in customer service or working in outdoor settings. This shows us that you understand what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the role at Bolton Abbey.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Devonshire Group
✨Know Your Audience
Before the interview, take some time to research Bolton Abbey and its values. Understanding their mission and what they offer to visitors will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your People Skills
As a Visitor Welcome Assistant, you'll be engaging with the public regularly. Prepare examples of how you've successfully interacted with people in the past, whether it's resolving issues or simply providing a warm welcome. This will demonstrate your suitability for the role.
✨Emphasise Your Passion for the Outdoors
Since the job involves working in a countryside setting, express your enthusiasm for nature and outdoor activities. Share any relevant experiences that highlight your love for the outdoors, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, visitor engagement strategies, or upcoming events at Bolton Abbey. This shows your eagerness to be part of the team and helps you gauge if the role is right for you.
