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- Tasks: Be the friendly face for guests at night, ensuring top-notch service and support.
- Company: Join the prestigious Cavendish Hotel, part of the Devonshire Group.
- Benefits: Earn up to ÂŁ3000 extra with tips, enjoy free meals, and discounts.
- Why this job: Make a real impact on guest experiences in a beautiful country house setting.
- Qualifications: Great communication skills and some experience in hospitality or administration.
- Other info: Flexible shifts available, perfect for students looking for part-time work.
Reference: APR20255739
Expiry date: 14:03, Fri, 6th Feb 2026
Location: Bakewell
Overview
We have a great opportunity for a Night Porter who will be the main point of contact for guests during the night, with variable hours available. You will receive discretionary service charge and tips that can increase your pay up to ÂŁ3000 per annum.
You will work at the prestigious 4AA Red Star Country House, the Cavendish Hotel. As the first and last person guests meet, your exemplary customer‑care standards will set the tone for the entire hotel, ensuring guests receive end‑to‑end first‑rate, friendly and efficient service.
Responsibilities
- Answer telephone calls, check guests in and out efficiently, process guest administration, handle payment transactions, answer customer enquiries and ensure public areas are presented to a high standard.
- Prioritise workload to respond to guest needs as efficiently as possible while maintaining an organised, methodical approach.
Hours & Availability
This is a part‑time position with flexibility essential to work varied shifts that include Joyce weekend, bank holidays, early starts and later finishes; generally аген 7 am to 3 30 pm or 3 pm to 11 pm.
Qualifications & Experience
- Excellent communicator with proficient IT skills and prior experience handling administration.
- Experience with a hotel reservation system (e.gанд Rezlynx or Resdiary) desirable.
- Awareness of industry standards and knowledge of the local area are desirable attributes.
- Previous experience within a similar role desirable.
- Formal qualifications such as an apprenticeship or NVQ advantageous.
Benefits
- Free meals on duty when in the office (when working over 6 hours).
- Generous food and beverage discounts.
- Free access to Bolton Abbey and Chatsworth Estates.
- Excellent personal development and career opportunities.
- Free entry to the Chatsworth fairs and many of the eventslĂĽss.
- Membership of the Life Assurance Scheme.
Our Commitment
We are committed to ensuring the happiness and wellbeing of our staff and offer fantastic benefits. Our core values include “Being Inclusive”; we particularly welcome applications from disabled and BAME candidates who are currently under‑represented. We also welcome applicants from the LGBTQ+ community and will consider flexible ways of working.
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Night Porter employer: Devonshire Group
Contact Detail:
Devonshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about the Night Porter role. You never know who might have a connection or insight that could help you land the job.
✨Tip Number 2
Show up in person! If you're nearby, pop into the Cavendish Hotel and ask to speak with someone about the Night Porter position. A friendly face can make a lasting impression!
✨Tip Number 3
Prepare for an informal chat! Brush up on your customer service skills and be ready to discuss how you can contribute to the hotel's friendly atmosphere. We want to see your personality shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Night Porter where customer interaction is key.
Tailor Your Application: Make sure to tailor your application to the Night Porter position. Highlight any relevant experience you have in hospitality or customer service, and mention specific skills that match the job description, like your proficiency with IT or handling guest enquiries.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experience and skills, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about our benefits and culture there too!
How to prepare for a job interview at Devonshire Group
✨Know the Hotel Inside Out
Before your interview, take some time to research the Cavendish Hotel and its surroundings. Familiarise yourself with its history, services, and any recent news. This will not only impress the interviewers but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night. Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests.
✨Demonstrate Your IT Proficiency
Since the role requires handling guest administration and payment transactions, be ready to discuss your experience with IT systems. If you've used hotel reservation systems like Rezlynx or Resdiary, mention that specifically. If not, highlight your general tech skills and willingness to learn.
✨Emphasise Flexibility and Organisation
The job requires working varied shifts, so be prepared to discuss your availability and flexibility. Also, share how you prioritise tasks and stay organised, especially in a busy environment. This will show that you're ready to handle the demands of the role.