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- Tasks: Be the go-to person for guests during night shifts, ensuring a smooth experience.
- Company: Join a prestigious 4 AA Red Star hotel in the stunning Yorkshire Dales.
- Benefits: Enjoy free meals, spa membership, discounts, and access to beautiful estates.
- Why this job: Perfect for those who love hospitality and want to grow in a supportive environment.
- Qualifications: Looking for enthusiastic individuals with a passion for customer service.
- Other info: Flexible working arrangements and a commitment to inclusivity are key values.
The predicted salary is between 12000 - 18000 £ per year.
We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess all the potential and skills necessary to help us meet future business challenges.
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Reference: AUG20257516
Expiry date: 2025-09-09 13:02:00.000
Location: Skipton
Benefits: https://devonshiregroup.co.uk/work-with-us/
We have a great opportunity for a Night Porter who would be the main point of contact for our guests during the night. The position involves covering Friday & Saturday evenings each week, with 9-hour shifts.
You will receive discretionary service charges and tips that can increase your hourly rate by up to £1.12 on average. A full-time employee will earn around £2,300 per year from service charges and tips alone.
The hotel is a 4 AA Red Star property, situated amidst the beautiful Yorkshire Dales on the banks of the River Wharfe, with excellent road links to Skipton, Ilkley, Harrogate, and other towns.
As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore, and the Devonshire Hotels & Restaurants Group, we pride ourselves on building friendly and efficient teams focused on delivering exceptional customer service.
We are committed to ensuring the happiness and wellbeing of our staff and offer fantastic benefits including:
- Free meals on duty (when working over 6 hours)
- Free membership of The Devonshire Spa
- Generous food and beverage discounts
- Free access to Bolton Abbey and Chatsworth Estates
- Excellent personal development and career opportunities
- Free entry to Bolton Abbey bonfire
- Free entry to Chatsworth fairs and many events
- Membership of the Life Assurance Scheme
The right candidate will be professional, experienced, and enthusiastic, with a passion for the industry and a desire to continually improve standards.
Our core values include \”Being Inclusive,\” and we particularly welcome applications from disabled candidates, Black, Asian, and Minority Ethnic (BAME) candidates, who are currently underrepresented. We also encourage applicants from the LGBTQ+ community. Flexible working arrangements will always be considered.
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Night Porter employer: Devonshire Group
Contact Detail:
Devonshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the hotel and its values. Understanding the Devonshire Group's commitment to exceptional customer service and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Be ready to share specific examples of how you've handled guest interactions, especially during night shifts, as this will demonstrate your suitability for the Night Porter position.
✨Tip Number 3
Prepare questions about the role and the team dynamics. Showing genuine interest in how the Night Porter fits into the wider team can set you apart and demonstrate your enthusiasm for the position.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the interview.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Porter. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles that involved night shifts or guest interactions, showcasing your ability to handle various situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at this hotel and how you can contribute to their commitment to exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates professionalism.
How to prepare for a job interview at Devonshire Group
✨Show Your Customer Service Skills
As a Night Porter, you'll be the main point of contact for guests during the night. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight any specific examples where you went above and beyond for a guest.
✨Demonstrate Your Enthusiasm
The hotel values passion for the industry. Make sure to express your enthusiasm for working in hospitality and your desire to contribute to the team's success. Share what excites you about the role and the company.
✨Know the Company and Its Values
Familiarise yourself with the Devonshire Group and its core values, such as inclusivity and exceptional customer service. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about team dynamics, opportunities for personal development, or how they ensure staff wellbeing. This not only demonstrates your engagement but also helps you assess if the company is the right fit for you.
