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- Tasks: Lead service shifts and ensure exceptional customer experiences in a vibrant hospitality setting.
- Company: A welcoming hospitality company in Matlock that values inclusivity.
- Benefits: Excellent personal development and career growth opportunities within a supportive team.
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: Previous food service experience and a passion for customer service.
- Other info: Diverse and inclusive workplace that encourages applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality company in Matlock is seeking an experienced Front of House Supervisor who is passionate about providing exceptional customer service. You will lead service shifts, oversee team performance, and implement service standards in a busy environment.
Previous food service experience is required, and the position offers excellent personal development and career opportunities within a supportive team. The company values inclusivity and welcomes applications from diverse backgrounds.
Front of House Lead – Guest Experience Leader in Matlock employer: Devonshire Group
Contact Detail:
Devonshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead – Guest Experience Leader in Matlock
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with guests and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in a busy environment. Being able to demonstrate your problem-solving skills and passion for guest experience can really set you apart from other candidates.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the company is looking for and what it’s like to work there. Plus, a referral can sometimes give your application a boost!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Front of House Lead – Guest Experience Leader in Matlock
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing exceptional customer service. Share specific examples from your previous roles that highlight your dedication and enthusiasm for creating memorable guest experiences.
Highlight Your Leadership Skills: As a Front of House Lead, you'll be overseeing team performance. Make sure to showcase any leadership experience you have in your application. Talk about how you've motivated teams or improved service standards in busy environments.
Tailor Your Application: Take the time to customise your application for this role. Use keywords from the job description and relate your skills and experiences directly to what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Devonshire Group
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share specific examples of how you've handled difficult situations or gone above and beyond for guests in your previous roles.
✨Showcase Your Leadership Skills
As a Front of House Lead, you'll need to demonstrate your ability to lead a team. Prepare to discuss your leadership style and provide examples of how you've motivated your team or improved service standards in a busy environment.
✨Familiarise Yourself with the Company Culture
Research the hospitality company and understand their values, especially around inclusivity. Be prepared to explain how your personal values align with theirs and how you can contribute to a supportive team atmosphere.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, and opportunities for personal development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
