At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a busy Country Inn.
- Company: Part of the Devonshire Group, known for its stunning locations and commitment to staff wellbeing.
- Benefits: Free meals, discounts, access to beautiful estates, and great career development opportunities.
- Other info: Inclusive workplace welcoming diverse applicants and flexible working options.
- Why this job: Join a supportive team and grow your career in a picturesque setting.
- Qualifications: Previous food service experience and a passion for customer care.
The predicted salary is between 24000 - 36000 £ per year.
We have a great development opportunity for an experienced Front of House Supervisor with aspirations to progress with an employer who will support you every step of the way. Working in a Country Inn that serves breakfast, lunch and dinner, you will lead the shift in providing a level of customer service which is exceptional.
Your duties will be varied and will include overseeing the team during busy service times. The role is very hands-on but you will also have the opportunity to build on your own experience in areas such as implementing service standards. The Hotel itself is situated within the picturesque Chatsworth Estate.
As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey and the Devonshire Hotels & Restaurants Group, we pride ourselves on our commitment to building friendly and efficient teams who are focused on delivering exceptional customer service.
We are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits such as:
- Free meals on duty.
- Generous food and beverage discounts.
- Free access to Chatsworth and Bolton Abbey Estates.
- Excellent personal development and career opportunities.
- Free entry to the Chatsworth fairs.
The right candidate will be professional, enthusiastic and committed to delivering the highest standards of customer care. You will show passion for the industry and continually strive to improve standards. Previous food service experience is essential.
Our core values include “Being Inclusive” and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community. Flexible ways of working will always be considered.
Supervisor in London employer: Devonshire Group
Join our team at a stunning Country Inn located within the beautiful Chatsworth Estate, where we prioritise employee wellbeing and development. As a Front of House Supervisor, you will not only lead a dedicated team in delivering exceptional customer service but also benefit from free meals, generous discounts, and access to the estate's attractions. We foster an inclusive work culture that values diversity and offers excellent career progression opportunities, making us an outstanding employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Devonshire Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Devonshire Group
Don't be shy about reaching out to Devonshire Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Devonshire Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Devonshire Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
