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- Tasks: Provide exceptional customer service and support across various departments.
- Company: Join the friendly team at Chatsworth Farm Shop & Cafe, part of the Devonshire Group.
- Benefits: Enjoy free access to estates, personal development opportunities, and discounts.
- Why this job: Perfect for those who love working with people in a vibrant environment.
- Qualifications: Experience in retail or hospitality is a plus; a positive attitude is essential.
- Other info: Flexible hours available; we welcome diverse applicants and offer great career growth.
The predicted salary is between 11 - 13 ÂŁ per hour.
We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
If you are looking for part-time work and want to work in a friendly and inclusive environment, then Chatsworth Farm Shop & Cafe has just the role for you. We aim to offer our visitors a level of customer service that exceeds expectations so this role will really suit a friendly personality who thrives working with people and strives to provide a first-class customer experience.
Our ideal candidate will have experience in retail, hospitality or customer service and depending on your individual skills and interests you will work across varied departments including working on tills, serving counters and stock replenishment. In the cafĂŠ you may take orders and serve food or work back of house in basic food preparation and pot washing. You should have a âcan doâ attitude and be equally happy to work in both customer facing roles and food preparation areas.
Youâll be given all the training you need to be excellent in your job and you will be supported by your colleagues, supervisors and managers. You will be able to demonstrate a passion for customer service together with an appreciation of all Chatsworth has to offer our visitors and customers.
We have a variety of part-time hours available, ranging from 8 to 24 hours per week, the ability to work on weekends is essential. Please state your preferred hours on your application.
In return, as part of the wider Devonshire Group, we pride ourselves on our commitment to building friendly and efficient teams who are focused on delivering exceptional customer service. We are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits including:
- Free access to Chatsworth and Bolton Abbey Estates.
- Excellent personal development and career opportunities.
- Free entry to the Chatsworth fairs and many of the events, plus discount in our catering, retail and hotel establishments.
- Membership of the Life Assurance Scheme.
- Free on-site parking.
- Uniform.
- Employee assistance programme.
Our core values include âBeing Inclusiveâ and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community. Flexible ways of working will always be considered.
Customer Service Assistant employer: Devonshire Group
Contact Detail:
Devonshire Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customer Service Assistant
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chatsworth Farm Shop & Cafe. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice your customer service skills! Think of scenarios where youâve gone above and beyond for a customer. Be ready to share these stories during your interview. Itâs all about showing that you have the right attitude and experience to deliver that first-class customer experience theyâre after.
â¨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It doesnât have to be overly formal, but looking tidy shows that you care about the role and respect the opportunity.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, itâs a great chance to reiterate why youâd be a perfect fit for the team!
We think you need these skills to ace Customer Service Assistant
Some tips for your application đŤĄ
Show Your Personality: When you're writing your application, let your friendly personality shine through! We want to see how you connect with people and your passion for customer service. Remember, weâre looking for someone who thrives in a social environment.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail, hospitality, or customer service. We love seeing how your past roles can contribute to our team at Chatsworth Farm Shop & Cafe. Donât forget to mention specific skills that match the job!
Be Clear About Your Availability: Since we have various part-time hours available, be upfront about your preferred working hours in your application. This helps us find the best fit for both you and our team, especially if you can work weekends!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the easiest way for us to receive your application and ensures you donât miss out on any important updates. Plus, it shows youâre keen to join our team!
How to prepare for a job interview at Devonshire Group
â¨Know the Company
Before your interview, take some time to research Chatsworth Farm Shop & Cafe. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
â¨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your passion for customer service.
â¨Prepare for Role-Specific Questions
Expect questions related to retail, hospitality, and food preparation. Brush up on your knowledge of till operations, serving food, and stock replenishment. Being able to discuss these areas confidently will show that you're ready to hit the ground running.
â¨Express Your Flexibility
Since the role requires weekend availability and offers varied hours, make sure to communicate your flexibility during the interview. Mention your preferred hours and your willingness to adapt to the needs of the business. This will highlight your commitment to being a team player.