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- Tasks: Lead and develop a team to deliver exceptional customer service in a vibrant restaurant.
- Company: Join the Devonshire Group, known for its iconic locations and friendly culture.
- Benefits: Enjoy free meals, access to beautiful estates, and excellent career development opportunities.
- Why this job: Make a real impact in a fast-paced hospitality environment while connecting with diverse customers.
- Qualifications: Experience in leading teams in hospitality and a passion for customer service.
- Other info: We value inclusivity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Following the exciting acquisition of Peak Village shopping centre by the Devonshire Group, we are now looking to recruit an experienced and ambitious individual to manage our iconic restaurant and shop - Chatsworth Kitchen.
Your immediate priority, supported by the Head of Department and Catering and Retail Operations Managers, will be to lead and develop the team to deliver exceptional customer service to around 100 covers encompassing a Chatsworth retail unit within.
As a naturally outgoing person, you will lead by example, warmly hosting both our regular customers as well as visitors, ensuring each and every occasion is remembered sincerely. The right candidate will be a passionate self-starter, with proven experience of leading a team in a large scale, fast paced hospitality environment, ideally within a wider commercial remit that includes retail oversight. With your experience of delivering exceptional customer service, you will be a confident communicator with a customer-first approach.
You will work 40 hours per week over 5 day-time shifts typically between the hours of 8am and 6pm, with evening work as required.
As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the Devonshire Hotels & Restaurants Group, we pride ourselves on our commitment to building friendly and efficient teams who are focused on delivering exceptional customer service.
We are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits including:
- Free meals on duty (when working over 6 hours).
- Free access to Chatsworth and Bolton Abbey Estates.
- Excellent personal development and career opportunities.
- Free entry to the Chatsworth fairs and many of the events.
Our core values include Being Inclusive and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community. Flexible ways of working will always be considered.
Chatsworth Kitchen General Manager employer: Devonshire Group
Contact Detail:
Devonshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chatsworth Kitchen General Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Chatsworth Kitchen. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Show up and shine! If you can, visit the restaurant and chat with the team. This not only shows your enthusiasm but also gives you a chance to see the vibe and culture firsthand.
✨Tip Number 3
Prepare for the interview by researching the Devonshire Group and its values. Tailor your answers to reflect how your experience aligns with their commitment to exceptional customer service and team development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Chatsworth Kitchen team.
We think you need these skills to ace Chatsworth Kitchen General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading a team in a fast-paced hospitality environment like Chatsworth Kitchen.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to connect with us on a personal level. Share your story, why you’re a great fit for the Chatsworth Kitchen, and how you plan to deliver exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Devonshire Group
✨Know the Venue Inside Out
Before your interview, make sure you know all about Chatsworth Kitchen and its unique offerings. Familiarise yourself with the menu, the atmosphere, and any recent news or events related to the restaurant. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team in a fast-paced environment. Highlight how you motivated your team and ensured exceptional customer service, as this is key for the role.
✨Emphasise Customer Service Excellence
Since the role focuses on delivering exceptional customer service, be ready to discuss your approach to customer satisfaction. Share specific instances where you went above and beyond for customers, and how you would instil that same passion in your team at Chatsworth Kitchen.
✨Be Yourself and Connect
The right candidate for this role is described as naturally outgoing. During the interview, let your personality shine through! Engage with the interviewers, ask questions, and demonstrate your enthusiasm for creating memorable experiences for both regulars and visitors alike.
