Assistant Spa Manager

Assistant Spa Manager

Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing a top-notch spa team and deliver exceptional customer service.
  • Company: Join The Devonshire Spa, part of a prestigious hotel group in the stunning Yorkshire Dales.
  • Benefits: Enjoy free meals, spa membership, discounts, and access to beautiful estates.
  • Why this job: Be part of a friendly team focused on wellbeing and personal development in a tranquil environment.
  • Qualifications: Previous experience in hospitality is essential; bring your enthusiasm and commitment to excellence.
  • Other info: We embrace diversity and welcome applications from all backgrounds, including flexible working options.

The predicted salary is between 28800 - 42000 £ per year.

Assistant Spa Manager

Reference: FEB20263019

Expiry date: 14:07, Wed, 18th Mar 2026

Location: Skipton

Benefits: https://devonshiregroup.co.uk/work-with-us/

A fantastic opportunity has arisen at The Devonshire Spa for a Assistant Manager looking to progress with an Employer who will support you every step of the way.

You will receive discretionary service charge and tips that can increase your hourly rate up to £12.92 on average. A full time employee will receive around £2,300 per year in tips and service charge alone.

Working within the Spa at the prestigious Devonshire Arms Hotel & Spa you will operate as part of the Health spa team in delivering exceptional standards of customer service, product knowledge, and hygiene at all times. As attendant team leader you will be in charge of looking after the spa attendant team, You will assist the Spa Manager in the compliance in all matters concerning Health & Safety and have a high responsibility for the pool plant operations and memberships.

We pride ourselves on our commitment to building a warm, friendly and efficient team with a strong focus ensuring that our client’s journey is always of a high standard and assist in the exceeding of Spa financial targets.

The Hotel is a 4 AA Red Star property, situated amidst the beautiful Yorkshire Dales on the banks of the River Wharfe with many great road links to the surrounding towns of Skipton, Ilkley and Harrogate as well as many others.

As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the Devonshire Hotels & Restaurants Group, we pride ourselves on our commitment to building friendly and efficient teams who are focused on delivering exceptional customer service.

We are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits include:

  • Free meals on duty. (When working over 6 hours).
  • Free membership of The Devonshire Spa.
  • Generous food and beverage discounts.
  • Free access to Bolton Abbey and Chatsworth Estates.
  • Excellent personal development and career opportunities.
  • Free entry to the Chatsworth fairs and many of the events.
  • Membership of our Life Assurance Scheme.

The right candidate will be professional, enthusiastic, friendly and committed to delivering the highest standards of customer care. You will show passion for the industry and continually strive to improve the offering of The Devonshire Spa. You will be qualified to at least Level 2 or equivalent. Previous experience is essential.

Our core values include “Being Inclusive” and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community. Flexible ways of working will always be considered.

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Assistant Spa Manager employer: Devonshire Group

The Devonshire Spa offers an exceptional work environment where employees are valued and supported in their professional growth. Located in the stunning Yorkshire Dales, our team enjoys a warm and friendly culture, competitive benefits including tips and service charges, and opportunities for personal development within a prestigious hotel setting. We are committed to inclusivity and wellbeing, making us an attractive employer for those seeking a rewarding career in the hospitality industry.
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Contact Detail:

Devonshire Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Spa Manager

Tip Number 1

Familiarise yourself with the Devonshire Spa's offerings and values. Understanding their commitment to exceptional customer service and wellbeing will help you align your responses during interviews and demonstrate your passion for the role.

Tip Number 2

Network within the spa and hospitality industry. Attend local events or join relevant online groups to connect with professionals who may have insights about the position or the company culture at The Devonshire Spa.

Tip Number 3

Prepare to discuss your previous experience in detail, especially any leadership roles or customer service achievements. Highlight specific examples that showcase your ability to manage a team and enhance guest experiences.

Tip Number 4

Showcase your enthusiasm for personal development. Be ready to talk about how you plan to grow within the role and contribute to the team's success, as this aligns with the company's focus on career opportunities.

We think you need these skills to ace Assistant Spa Manager

Customer Service Excellence
Team Leadership
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Sales and Upselling Techniques
Knowledge of Spa Treatments
Conflict Resolution
Staff Training and Development
Organisational Skills
Adaptability
Passion for Wellbeing and Beauty Industry
Financial Acumen

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Spa Manager position. Tailor your application to highlight how your skills and experiences align with what The Devonshire Spa is looking for.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in the spa or hospitality industry. Highlight any leadership roles, customer service achievements, and specific skills that relate to the role.

Write a Personalised Cover Letter: Create a cover letter that reflects your passion for the spa industry and your commitment to exceptional customer service. Mention why you want to work at The Devonshire Spa specifically and how you can contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial in the hospitality sector.

How to prepare for a job interview at Devonshire Group

Show Your Passion for the Spa Industry

Make sure to express your enthusiasm for the spa and wellness industry during the interview. Share any personal experiences or insights that highlight your commitment to providing exceptional customer care and how you can contribute to the team's success.

Demonstrate Leadership Skills

As an Assistant Spa Manager, you'll need to show that you can lead a team effectively. Prepare examples of past experiences where you've successfully managed a team or resolved conflicts, showcasing your ability to motivate and inspire others.

Familiarise Yourself with The Devonshire Spa

Research The Devonshire Spa and its offerings before the interview. Understanding their services, values, and commitment to customer care will allow you to tailor your responses and demonstrate that you're genuinely interested in being part of their team.

Prepare Questions for the Interviewers

Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, opportunities for professional development, or how they measure success in the Assistant Spa Manager position to engage in a meaningful conversation.

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