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For Companies At a Glance
- Tasks: Manage and grow key accounts, driving revenue and building long-term partnerships.
- Company: Paragon, a leader in innovative communication solutions with a strong reputation.
- Benefits: Competitive salary, diverse portfolio, and opportunities for professional growth.
- Why this job: Be a trusted partner to top brands and make a real impact in the industry.
- Qualifications: Proven experience in strategic account management and excellent communication skills.
- Other info: Join a collaborative team that values diversity and innovation.
The predicted salary is between 43200 - 72000 £ per year.
About Paragon
At Paragon, we help organisations communicate, connect, and operate more effectively. With a diverse portfolio of services and a strong reputation for innovation, service excellence, and responsible business, we partner with some of the UK’s most respected brands to deliver measurable value.
We are now seeking an experienced Key Account Director to protect, grow, and maximise revenue across one or more strategic Key Accounts, building long-term partnerships and driving sustainable, profitable growth.
The Role
As a Key Account Director, you will take full commercial ownership of your accounts, acting as a trusted senior partner to our clients while ensuring Paragon consistently delivers against financial, service, and strategic objectives. You will develop deep, multi-level relationships across customer organisations, secure and manage key contracts, identify opportunities for innovation and cross-selling, and lead governance frameworks that support service excellence and long-term growth. This is a highly visible, influential role requiring strong commercial acumen, strategic thinking, and the ability to operate confidently at board and senior stakeholder level.
Key Responsibilities
- Protect and develop Key Accounts to achieve and exceed revenue and profitability targets
- Safeguard revenue and drive growth through contract negotiation and renewal
- Build strong, long-term relationships across all customer levels and departments
- Establish governance models that maximise customer engagement and service performance
- Take commercial responsibility for optimal cost models and profitability
- Identify and deliver cross-selling opportunities across Paragon’s full service portfolio
- Manage risk, working capital, and contractual compliance
- Lead structured client reviews and act as senior escalation point
- Provide internal and client-facing KPI reporting against agreed targets
- Oversee non-BAU projects, including new product and service developments
- Maintain accurate CRM records, account plans, and development strategies
- Deliver presentations, training, and demonstrations where required
- Work collaboratively with internal teams to drive service excellence and innovation
About You
You will be a commercially driven, credible senior account leader with a proven track record of managing and growing complex Key Accounts. You will bring:
- Demonstrable experience in strategic account management or key account leadership
- Excellent communication and influencing skills at all organisational levels
- A results-driven, resilient, and tenacious approach
- High attention to detail with strong commercial awareness
- The ability to manage multiple priorities under pressure
- A collaborative mindset and a proactive, self-starting attitude
- Flexibility to travel, with occasional early starts or late finishes
- A passion for building partnerships, solving problems, and driving innovation
Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.
Senior Account Manager employer: Devonshire Appointments
Contact Detail:
Devonshire Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees of Paragon. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Paragon’s services and recent projects. Show us you’re not just another candidate; demonstrate your understanding of how you can contribute to their goals. Tailor your responses to highlight your strategic thinking and commercial acumen.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in managing key accounts and driving growth. Use specific examples that showcase your results-driven approach and ability to build long-term partnerships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen and considered fairly. Plus, it shows you’re serious about the opportunity and ready to follow the process we’ve set up.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in strategic account management and any relevant achievements that showcase your ability to drive growth and build long-term partnerships.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to demonstrate your commercial acumen and how your past experiences align with our goals at Paragon. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects your ability to influence and engage at all levels. Use clear, concise language and structure your application well to make it easy for us to read.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application is processed efficiently and fairly, giving you the best chance to be considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Devonshire Appointments
✨Know Your Accounts Inside Out
Before the interview, dive deep into the key accounts you'll be managing. Understand their business models, challenges, and how Paragon's services can add value. This will show your potential employer that you're not just a candidate, but a strategic partner ready to drive growth.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with clients in the past. Highlight your communication and influencing skills, as these are crucial for a Senior Account Manager role. Be ready to discuss specific strategies you used to foster long-term partnerships.
✨Demonstrate Commercial Acumen
Be prepared to discuss your experience with contract negotiations and revenue growth. Bring examples of how you've maximised profitability in previous roles. This will help illustrate your strong commercial awareness and ability to manage multiple priorities under pressure.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've had to innovate or cross-sell services effectively. Practising these responses will help you convey your proactive mindset and resilience during the interview.
