At a Glance
- Tasks: Join our team to prepare and manage mail operations in a dynamic production environment.
- Company: Paragon, a leading manufacturing site with a focus on document services.
- Benefits: Enjoy career progression, employee benefits, and a positive, inclusive culture.
- Other info: Opportunities for personal growth and participation in charity initiatives.
- Why this job: Be part of a supportive team while gaining valuable experience in mail operations.
- Qualifications: Basic PC skills, attention to detail, and ability to meet tight deadlines.
The predicted salary is between 25000 - 30000 £ per year.
An opportunity has become available for a Manual Mail Operator to join one of many Paragon manufacturing sites across the UK, based in Wymondham. The site specialises in production of outbound and inbound document services. The site contains printing, mailing and warehousing capability for the purposes of outbound mail and postal receipt, scanning and document storage for the purposes of inbound mail. In addition, Production Services, Finance and IT functions reside on the site. Both Inbound and Outbound operations provide services for multiple customers. Working as part of a team in a production environment, this role will be to provide early morning support and preparation of the working area for the enclosing team.
Hours: 35 hours per week, Mon-Fri - 8am to 4pm
Key Responsibilities:
- To manually fulfil envelopes with pre-printed letters and associated marketing and compliance material in preparation for collection to the sealing and despatch area.
- You will book out this work using the Prod MI system.
- To ensure that all work allocated to you is completed in a timely manner.
- To be responsible for keeping an accurate record of your activities on Prod MI.
- To notify the stock runner of any stock that is required.
- To be responsible for ensuring all work is sealed and readied for despatch to the correct mail service providers (Royal Mail, UK Mail, Whistl, etc).
- Ensuring all work is taken to the warehouse in time for mail collection.
- To be responsible for completing any late work in time for the last despatch at 18:00.
- To return any unused stock to its correct location on the production floor.
- Adherence to quality and output targets and show an all-round willingness to complete other tasks as requested.
Skills and Attributes we are looking for:
- You will need basic PC skills to be able to check stock and book out work on the Prod MI system.
- Excellent attention to detail.
- Experience of working to tight deadlines.
- Mailroom experience would be beneficial.
- Team Player but able to work on own initiative.
- Self-motivated, organised with an SLA focus.
- Effective Communicator and Delegator.
Benefits include:
- Become part of a positive culture led site with a focus on employee engagement and an inclusive environment.
- Employee Benefits Platform.
- Career progression opportunities.
- Reimbursements.
- Bupa Cash Plan.
- Electric Vehicle Scheme.
- Cycle to work Scheme.
- Financial Health Check.
- Wellbeing, Legal, Personal finance support.
- Employee Assistance Programme.
- Charity initiatives and various events throughout the year.
Please note that due to the high volume of responses we receive, only successful applicants will be contacted. We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
Manual Mail Operator employer: Devonshire Appointments
Join Paragon in Wymondham as a Manual Mail Operator and become part of a vibrant team dedicated to delivering exceptional document services. With a strong focus on employee engagement, we offer a supportive work culture, career progression opportunities, and a comprehensive benefits package including health plans and wellbeing support. Experience a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Manual Mail Operator
✨Get to Know Your Local Delivery Scene
Check out local delivery and logistics communities online, like forums or Facebook groups. You can pick up insider tips, learn about local job openings, and possibly uncover hidden gems before they even get advertised!
✨Consider Seasonal Trends
Delivery services often ramp up during holidays or big sales events. Keep an eye out for those seasonal job spikes! Even if you’re looking for a full-time role, this is a great way to get your foot in the door at companies like Devonshire Appointments.
✨Network with Delivery Pros
Try reaching out directly to people who work in delivery services, maybe connect with a driver or warehouse manager on LinkedIn. Ask them about their experience at companies like Devonshire Appointments and see if they know of any open positions or upcoming recruitment events.
✨Apply Directly Through Our Website
Don't forget to hit up the careers section on our website for positions at Devonshire Appointments. Applying directly can sometimes give you a better chance to stand out and show your enthusiasm for working in mail and parcel delivery services.
We think you need these skills to ace Manual Mail Operator
Some tips for your application 🫡
Highlight Your Driving Experience:In the mail and parcel delivery industry, having a clean driving record and a bit of driving experience is key. Make sure to showcase any relevant driving jobs you've had and don’t forget to mention your familiarity with local routes or GPS systems. This'll show Devonshire Appointments that you're ready to hit the road and deliver efficiently!
Show Your Customer Service Skills:Since you'll likely be interacting with customers directly, emphasise your customer service experience in your CV. If you've worked in retail or hospitality before, highlight how you handled customer queries and complaints. This is your chance to prove to Devonshire Appointments that you’re not just about deliveries but also about ensuring customers are happy!
Tailor Your CV and Cover Letter:When applying for a full-time role, tweak your CV and cover letter to fit the specifics of Manual Mail Operator at Devonshire Appointments. Include keywords from the job description and explain why you're passionate about working in delivery services. Let them know you see this as more than just a job – it’s about being part of a reliable team that keeps things moving.
Don't Skip the Logistics Knowledge:Make sure to mention any experience or knowledge about logistics processes, like tracking packages or managing deliveries. If you've got any certificates related to logistics or transportation, flaunt them! This will help you stand out as a strong candidate who understands the ins and outs of the delivery world.
How to prepare for a job interview at Devonshire Appointments
✨Know Your Logistics
Familiarise yourself with the logistics industry, especially trends or challenges in mail and parcel delivery services. Be ready to discuss how you would handle issues like package tracking, delivery times, or customer service scenarios.
✨Safety First: Discuss Protocols
Since safety is super important in the delivery sector, be prepared to talk about safety protocols you’ve followed in past roles. Even if you don't have direct experience, demonstrating an understanding of safe handling and delivery practices can set you apart.
✨Show Us Your Customer Service Skills
One of the key aspects of delivery services is interaction with customers. Be prepared to showcase examples of how you’ve maintained excellent customer service, resolved complaints, or ensured that clients were satisfied with their deliveries.
✨Demonstrate Reliability and Time Management
As this is a full-time role, emphasise your reliability and time management skills. Think of specific instances where you managed your time effectively, perhaps while juggling multiple deliveries or meeting tight deadlines—these are the kind of stories that resonate well!
