Junior Client Relationship Manager

Here at Paragon, we are committed to getting our clients’ customers to engage with their brands through integrated marketing communications as well as delivering business critical regulated communications.

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Planning, creating and delivering both printed and digital communication, Paragon Customer Communications engages with every UK household at least once a week on behalf of some of the biggest and most influential global brands. We see ourselves as an extension of our clients’ business, embracing integrity and high standards to deliver a seamless and engaging communication experience.

As a result of a recent internal promotion, we are looking for a Junior Client Relationship Manager to support the Asset, Wealth and Pensions team and our clients. This is a fantastic opportunity to learn and develop with a progression plan to become a Relationship Manager.

Main Duties:

* Manage and co-ordinate the collection, collation and reporting of service and management information for the relationship management team

* Prepare Monthly Client Service Packs (KPIs)

* Build Presentations from pre-exiting slides to support Relationship Managers in their discussions with Clients

* Assist with the completion and updating of Client Account Plans

* Attend client calls and meetings to take minutes and gain a deeper understanding of the client.

* Undertake client research and fact finding to assist the relationship manager

* Ensure the Team Governance policy is adhered to at all times.

Experience:

* 1-2 years previous client facing experience

* Excellent interpersonal skills with the ability to build relationships.

* A motivated and organised team player.

* Microsoft Office suite experience

* Experience operating in a dynamic and often time challenged environment

Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.

Please note that due to the high volume of responses we receive, only successful applicants will be contacted

Salary £30-35K

Hybrid London/Essex 3/4 days a week initially, reducing after training