At a Glance
- Tasks: Support a global law firm by managing records, print, and post services.
- Company: Join a leading law firm with a focus on client satisfaction.
- Benefits: Enjoy health benefits, wellbeing support, and a cycle to work scheme.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in a dynamic workplace while developing your skills.
- Qualifications: Experience in mailroom or print services is a plus; strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
A fantastic opportunity based at Paragons Client Partner's Guildford site, a global law firm. As a Workplace Services Operator you will be expected to provide a reliable, high quality and timely support function to the clients' office. You will be responsible for ensuring seamless access to a range of services such as Records Management, Print, Post and other Workplace Services. The Workplace Services Operator will be responsible for improving the day‑to‑day experience of our clients' employees by ensuring an elevated, connected and high performing workplace environment.
Hours: Monday to Friday 9am - 6pm
Responsibilities:
- Digital media processing
- Undertake adhoc photocopying/printing/binding
- Stationary stock control and ordering
- Collating of all files on closure in preparation for the archiving process, to include liaison with fee earner in respect to financial and consumer code letter drafting
- Ensuring compliance with records management procedures and policies, providing a complete audit trail
- Process any returned mail in line with business rules
- Manage the effective disposal of records in line with business procedures
- Book couriers using agreed suppliers, log bookings in a shared spreadsheet, and verify monthly invoices against bookings
- Managing deliveries into and out of site
- Provide support for the service mailbox
- Create E-Bibles
- Any reasonable adhoc requests relating to print, post and records
- Provide additional administrative support to legal teams and fee earners as needed, and within reason and confines of the contract
Qualifications:
- Experience within a similar environment is ideal - Couriers / Mailroom / Print experience
- Able to work on own initiative and as part of a team
- Excellent customer service and client focused
- Excellent communication skills
- Proactive approach with good attention to detail and problem solving skills
- Positive and professional with a solution‑orientated manner at all times
- Strong IT skills, competent in Microsoft office applications
- Ability to learn quickly
Benefits:
- Employee Benefits Platform
- Reimbursements
- Bupa Cash Plan
- Cycle to work Scheme
- Financial Health Check
- Wellbeing, Legal, Personal finance support
- Employee Assistance Programme
Please note that due to the high volume of responses we receive, only successful applicants will be contacted. We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
Workplace Services & Records Coordinator - Law Firm in Guildford employer: Devonshire Appointments
At our Guildford site, a global law firm, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee well-being and professional growth. As a Workplace Services & Records Coordinator, you will benefit from a comprehensive employee benefits platform, including health support and financial wellness programmes, all while contributing to a high-performing workplace that values your input and initiative. Join us to be part of a diverse team where your skills are recognised and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Services & Records Coordinator - Law Firm in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the legal field or those who work at the law firm you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the firm’s culture and values. Tailor your answers to show how you can enhance their workplace services and contribute to a high-performing environment.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, especially anything related to records management or customer service. This will demonstrate your proactive approach and attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Workplace Services & Records Coordinator - Law Firm in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Workplace Services & Records Coordinator. Highlight any relevant experience in mailroom, print, or records management that shows you can handle the responsibilities listed in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills like customer service and attention to detail, and how they relate to improving the workplace experience.
Show Off Your IT Skills:Since strong IT skills are a must, don’t forget to mention your proficiency with Microsoft Office applications. If you have experience with any other relevant software, be sure to include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Devonshire Appointments
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Workplace Services & Records Coordinator. Familiarise yourself with tasks like records management, print services, and customer support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is client-focused, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or improved someone's experience. This will demonstrate your proactive approach and problem-solving skills.
✨Be Ready for Practical Scenarios
Expect to be asked about how you'd handle real-life scenarios related to the job. For instance, how would you manage a high volume of mail or ensure compliance with records management procedures? Practising these scenarios can help you articulate your thought process during the interview.
✨Highlight Your IT Proficiency
As the role requires strong IT skills, be prepared to discuss your experience with Microsoft Office applications and any other relevant software. You might even want to mention any quick learning experiences you've had with new technologies, as this shows adaptability.
