At a Glance
- Tasks: Support a global law firm by managing records, print, and post services.
- Company: Join a prestigious global law firm in Guildford with a supportive culture.
- Benefits: Enjoy great perks like health plans, cycle schemes, and wellbeing support.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in creating a high-performing workplace for clients.
- Qualifications: Experience in mailroom or print services, strong communication skills required.
The predicted salary is between 25000 - 30000 € per year.
A fantastic opportunity based at Paragons Client Partner's Guildford site, a global Law firm. As a Workplace Services Operator you will be expected to provide a reliable, high quality and timely support function to the clients’ office. You will be responsible for ensuring seamless access to a range of services such as Records Management, Print, Post and other Workplace Services. The Workplace Services Operator will be responsible for improving the day-to-day experience of our clients’ employees by ensuring an elevated, connected and high performing workplace environment.
Hours: Monday to Friday 9am - 6pm
Your main duties would include:
- Digital media processing
- Undertake adhoc photocopying/printing/binding
- Stationary stock control and ordering
- Collating of all files on closure in preparation for the archiving process, to include liaison with fee earner in respect to financial and consumer code letter drafting
- Ensuring compliance with records management procedures and policies, providing a complete audit trail
- Process any returned mail in line with business rules
- Manage the effective disposal of records in line with business procedures
- Book couriers using agreed suppliers, log bookings in a shared spreadsheet, and verify monthly invoices against bookings
- Managing deliveries into and out of site
- Provide support for the service mailbox
- Create E-Bibles
- Any reasonable adhoc requests relating to print, post and records
- Provide additional administrative support to legal teams and fee earners as needed, and within reason and confines of the contract
Skills and Attributes we are looking for:
- Experience within a similar environment is ideal - Couriers / Mailroom / Print experience
- Able to work on own initiative and as part of a team
- Excellent customer service and client focused
- Excellent communication skills
- Proactive approach with good attention to detail and problem solving skills
- Positive and professional with a solution-orientated manner at all times
- Strong IT skills, competent in Microsoft office applications
- Ability to learn quickly
Benefits include:
- Employee Benefits Platform
- Reimbursements
- Bupa Cash Plan
- Cycle to work Scheme
- Financial Health Check
- Wellbeing, Legal, Personal finance support
- Employee Assistance Programme
Please note that due to the high volume of responses we receive, only successful applicants will be contacted. We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
Workplace Services Operator in Guildford employer: Devonshire Appointments
Join a leading global law firm in Guildford as a Workplace Services Operator, where you will play a vital role in enhancing the workplace experience for employees. Our supportive work culture prioritises employee wellbeing and growth, offering a range of benefits including a comprehensive Employee Benefits Platform, Bupa Cash Plan, and access to personal finance support. With a focus on professional development and a collaborative environment, this position provides an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Services Operator in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to workplace services. Think about how your skills match the job description and be ready to share examples of your past experiences.
✨Tip Number 3
Show off your personality! Employers want to see if you'll fit into their team. Be yourself during interviews and let your enthusiasm for the role shine through.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position.
We think you need these skills to ace Workplace Services Operator in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant experience in mailroom, print, or courier services to show us you’re a great fit for the Workplace Services Operator role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your proactive approach and excellent customer service skills can enhance our clients’ workplace experience.
Show Off Your IT Skills:Since strong IT skills are a must, don’t forget to mention your proficiency in Microsoft Office applications. If you have experience with digital media processing or records management, make sure to include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Paragons Client Partner's Guildford site.
How to prepare for a job interview at Devonshire Appointments
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Workplace Services Operator. Familiarise yourself with tasks like records management, print services, and customer support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is client-focused, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to assist clients or solve problems. This will highlight your proactive approach and ability to create a positive workplace environment.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, mention instances where your meticulous nature helped avoid mistakes or improved processes. You could also prepare to discuss how you manage tasks like stock control and compliance with records management procedures.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing deliveries, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
