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- Tasks: Manage client accounts and deliver projects while ensuring top-notch service and quality.
- Company: Join Paragon, a leader in customer communications, based in Sunderland.
- Benefits: Enjoy perks like remote work options, health plans, and a cycle-to-work scheme.
- Why this job: Be part of a dynamic team that values innovation and personal growth.
- Qualifications: Looking for proactive individuals with customer service experience and strong communication skills.
- Other info: Diversity is celebrated here; all backgrounds are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Account Manager Location: Worcestershire fully office based Salary: £25,000 – £30,000 (dependent on experience) Exciting opportunity for experienced Account Manager to join a team of account managers within a busy and growing organisation. To provide support for clients and manage their work through the complete production process. Provide support to the Site Director and Sales and Client Services Director as necessary. The role encompasses: * Liaising with the client and the necessary internal departments (IT, Print, Finishing) to prepare timely and accurate works instructions. * Assisting in hosting client visits and DR tests and ensuring the completion and maintenance of subsequent reports and certifications and any resulting corrective action. * Submitting accurate, timely and descriptive reports and invoices. * Maintaining regular contact with customers to build trusted relationships. * Providing high levels of written and verbal communication skills internally and externally. * Effectively managing client expectations through regular updates. * Support all colleagues as necessary. * Always ensuring a positive customer experience. * Being well-presented, professional, and representing the company in a professional manner. * Other duties and Projects as instructed, from time to time by the Site Director and/or Sales and Client Services Director 2. PRINCIPAL REQUIRMENTS * Confident and comfortable communicator who can use varied methods and communicate with people at all levels. * Client-focused and able to understand and recognise key client deadlines and schedules * Possess a good working knowledge of Microsoft applications (Word, Excel, PowerPoint) * Highly self motivated and organised, with a proactive and flexible work attitude * Ability to multitask and simultaneously manage multiple jobs. * To remain calm under pressure and skilled at multi-tasking
Account Manager employer: Devonshire Appointments
Contact Detail:
Devonshire Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Paragon's service offerings and recent projects. This knowledge will help you engage in meaningful conversations during interviews, showcasing your understanding of the company's operations and how you can contribute.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations for the Account Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to manage client relationships and deliver projects successfully. Tailoring your stories to align with the key responsibilities listed in the job description will make a strong impression.
✨Tip Number 4
Stay updated on industry trends and challenges that may affect Paragon's clients. Being able to speak knowledgeably about these topics during your interview will show your proactive approach and commercial awareness, which are crucial for the role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Account Manager position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience in customer-focused roles. Emphasise your ability to manage client relationships, deliver projects, and meet KPIs, as these are crucial for this role.
Write a Tailored Cover Letter: In your cover letter, address specific points from the job description. Mention your commercial awareness, problem-solving skills, and any relevant achievements that demonstrate your capability to excel as an Account Manager.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which is essential for the role.
How to prepare for a job interview at Devonshire Appointments
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of an Account Manager. Familiarise yourself with the key tasks mentioned in the job description, such as managing campaign delivery and understanding client needs.
✨Showcase Your Commercial Awareness
Be prepared to discuss how you can create and sustain valuable relationships with clients. Highlight any previous experiences where you successfully managed client accounts or improved service levels.
✨Demonstrate Problem-Solving Skills
Think of examples from your past work where you identified problems and proposed solutions. This will show your proactive approach and ability to handle challenges effectively.
✨Prepare for Questions on Innovation
Since the role involves identifying innovation opportunities, be ready to discuss how you've contributed to innovative solutions in previous roles. Think about specific instances where your creativity made a difference.