At a Glance
- Tasks: Support organisational learning and evaluation to drive service improvement and accountability.
- Company: Join Devon and Somerset Fire and Rescue Service, the largest non-metropolitan Fire and Rescue Service in England.
- Benefits: Competitive salary starting at £38,220, with annual increases and a supportive work environment.
- Other info: Be part of a culture that values accountability, learning, and professional growth.
- Why this job: Make a real impact by promoting continuous improvement and learning within a vital public service.
- Qualifications: Experience in data analysis, evaluation frameworks, and collaboration with diverse stakeholders.
The predicted salary is between 38220 - 40777 £ per year.
Devon and Somerset Fire and Rescue Service, the largest non‑metropolitan Fire and Rescue Service in England, offers a permanent, full‑time position for an Organisational Learning and Evaluation Support Officer to join the Organisational Assurance team based at Service Headquarters in Exeter. This role delivers a competitive salary starting at £38,220 and rising annually to £40,777 (gross) per annum.
Role Overview
As an Organisational Learning and Evaluation Support Officer, you will support the development, implementation and continuous improvement of the Service's organisational learning, evaluation and assurance arrangements. You will ensure that lessons identified from internal and external reviews, inspection activity and performance monitoring are systematically captured, analysed and embedded into practice.
Key Responsibilities
- Design and deliver effective monitoring and evaluation frameworks, undertake assurance activity and high‑quality data analysis, reporting and insight to inform evidence‑based decision‑making and drive Service improvement.
- Collaborate with internal departments and external partners to ensure alignment with National Standards, including inspection criteria and Fire Standards, while promoting a culture of accountability, learning and continuous improvement across the Service.
- Support governance processes through risk identification, action planning and progress tracking; contribute to national learning and best‑practice sharing; and deputise for the Organisational Learning, Evaluation and Assurance Manager as required.
- Represent the Service at relevant internal and external forums.
- Capture, analyse and embed learning from reviews, inspections and performance activity.
- Design and implement evaluation frameworks, methodologies and tools to assess performance, outcomes and impact.
- Collect, analyse and interpret qualitative and quantitative data to generate insight and inform decision‑making.
- Produce clear reports, dashboards and visualisations to communicate trends, findings and recommendations.
- Undertake assurance activity, including compliance checks, dip testing and Fire Standards assurance.
- Monitor and report on actions, risks and progress against improvement plans, including inspection activity by His Majesty's Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS).
- Work collaboratively with internal and external stakeholders to align learning, evaluation and assurance activity.
- Ensure alignment with national standards, including HMICFRS, Fire Standards and guidance from the National Fire Chiefs Council (NFCC).
- Promote a culture of continuous improvement and organisational learning, including delivering support, guidance and representation where required.
Equality and Disability Inclusion
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Organisational Learning and Evaluation Support Officer employer: Devon & Somerset Fire & Rescue Service
Devon and Somerset Fire and Rescue Service is an exceptional employer, offering a supportive work culture that prioritises continuous improvement and professional development. Located in Exeter, employees benefit from a competitive salary, opportunities for career growth, and the chance to make a meaningful impact on community safety through their work in organisational learning and evaluation. The Service fosters collaboration and accountability, ensuring that every team member plays a vital role in enhancing operational effectiveness and service delivery.
Contact Details:
Devon & Somerset Fire & Rescue Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Organisational Learning and Evaluation Support Officer
✨Tip Number 1
Network like a pro! Reach out to current employees at Devon and Somerset Fire and Rescue Service on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the latest trends in organisational learning and evaluation. Show us that you're not just familiar with the basics, but that you're genuinely passionate about continuous improvement and how it applies to the fire service.
✨Tip Number 3
Practice your data analysis skills! Be ready to discuss how you've used data to drive decisions in past roles. We want to see that you can turn numbers into actionable insights that align with the Service's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team.
We think you need these skills to ace Organisational Learning and Evaluation Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. We want to see how you can contribute to our organisational learning and evaluation efforts!
Showcase Your Data Skills:Since this role involves a lot of data analysis, be sure to include examples of your experience with qualitative and quantitative data. We love seeing how you've used data to drive decision-making and improvements in previous roles.
Highlight Collaboration Experience:This position requires working with various internal and external stakeholders. Share specific instances where you've successfully collaborated with others to achieve common goals. We value teamwork and want to know how you can fit into our culture!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity with Devon and Somerset Fire and Rescue Service.
How to prepare for a job interview at Devon & Somerset Fire & Rescue Service
✨Know Your Stuff
Make sure you understand the key responsibilities of the Organisational Learning and Evaluation Support Officer role. Familiarise yourself with concepts like monitoring frameworks, data analysis, and performance evaluation. This will help you speak confidently about how your skills align with what they’re looking for.
✨Showcase Your Collaboration Skills
Since this role involves working with various internal departments and external partners, be ready to share examples of how you've successfully collaborated in the past. Highlight any experiences where you’ve promoted a culture of learning or continuous improvement.
✨Prepare for Data Discussions
Brush up on your data analysis skills and be prepared to discuss how you would collect, analyse, and interpret both qualitative and quantitative data. Think of specific tools or methodologies you’ve used before that could apply to this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their current evaluation frameworks or how they measure success in organisational learning. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
