At a Glance
- Tasks: Support inspections and coordinate organisational learning for continuous improvement.
- Company: Join the largest non-metropolitan Fire and Rescue Service in England.
- Benefits: Flexible working, generous leave, gym access, and professional development opportunities.
- Other info: Engaging workplace culture with various social and sports groups.
- Why this job: Make a real difference every day while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and experience in administrative or project support.
The predicted salary is between 29540 - 32061 £ per year.
Devon and Somerset Fire and Rescue Service, the largest non‑metropolitan Fire and Rescue Service in England, has the opportunity for an Organisational Learning and Assurance Support Officer to join our Organisational Assurance team based at our Service Headquarters in Exeter. This is a permanent, full‑time position (37 hours per week) that offers a competitive salary starting at £29,540 rising annually to £32,061 (gross) per annum. Joining Devon and Somerset Fire and Rescue Service comes with a fulfilling career, where you make a tangible difference every day.
Responsibilities
- Coordinate and support the Service’s response to inspections by HMICFRS, including planning, preparation and follow‑up activity.
- Assist in the development of inspection documentation, including self‑assessments, strategic briefings and evidence submissions.
- Manage and monitor inspection action plans, tracking progress and supporting timely delivery of recommendations.
- Provide administrative and logistical support for inspection activity, including visits, interviews and stakeholder engagement.
- Coordinate organisational learning from inspection outcomes and national recommendations, supporting continuous improvement.
- Administer assurance processes, including Fire Standards assurance activity and assurance dip testing.
- Coordinate and submit corporate data returns to external bodies, including HMICFRS, NFCC, CIPFA and MHCLG, ensuring accuracy and timeliness.
- Collect, analyse and present data to support organisational learning, assurance and performance reporting.
- Manage communication channels, providing updates on inspection progress, requirements and outcomes to stakeholders.
- Support reporting, governance processes and the promotion of a culture of continuous improvement across the Service.
Qualifications
- Good standard of practical knowledge and skills relating to inspection, assurance or organisational learning processes and methodologies.
- Good practical knowledge and ability to collate, analyse and visualise qualitative and quantitative data, then effectively report on outcomes and recommendations.
- Ability to influence peers and managers, despite having no line‑management responsibility.
- Strong interpersonal and communication skills, with the confidence to present information clearly to both internal and external audiences.
- Ability to think creatively to solve problems, improve processes and develop practical solutions that support service improvement.
- Experience providing a good standard of administrative or project support in a complex organisational setting.
Benefits
- Flexible working arrangements to promote work‑life balance.
- Generous pensions scheme.
- Ample annual leave.
- Family leave policies.
- Physiotherapy services.
- Opportunities for professional development and progression.
- Free gym access and personalised fitness coaching.
- Support for eye care.
- Blue Light Membership and discounts.
- Affordable healthcare options through Benenden Health.
- Engaging sports and social groups.
- Confidential counselling services and mental health support.
- Access to the Firefighters Charity.
- Cycle to work scheme.
Organisational Learning and Assurance Support Officer in Exeter employer: Devon & Somerset Fire & Rescue Service
Devon and Somerset Fire and Rescue Service is an exceptional employer, offering a rewarding career where you can make a real difference in the community. With a strong commitment to employee well-being, the organisation provides flexible working arrangements, generous leave policies, and extensive professional development opportunities. Located in Exeter, employees benefit from a supportive work culture that promotes continuous improvement and offers unique perks such as free gym access and mental health support.
Contact Details:
Devon & Somerset Fire & Rescue Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Organisational Learning and Assurance Support Officer in Exeter
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Devon and Somerset Fire and Rescue Service on LinkedIn. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Prepare for the interview by researching common questions related to organisational learning and assurance. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! During the interview, be ready to discuss specific examples of how you've managed projects or improved processes in previous roles. This will help you stand out as a candidate who can make a tangible difference.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Organisational Learning and Assurance Support Officer in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Organisational Learning and Assurance Support Officer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Data Skills:Since this role involves a lot of data analysis and reporting, be sure to include examples of how you've successfully collated, analysed, and presented data in the past. We love seeing candidates who can turn numbers into actionable insights!
Communicate Clearly:Strong communication skills are key for this position. When writing your application, aim for clarity and conciseness. We appreciate candidates who can present information clearly, so make sure your writing reflects that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Devon & Somerset Fire & Rescue Service
✨Know Your Stuff
Make sure you understand the key responsibilities of the Organisational Learning and Assurance Support Officer role. Familiarise yourself with inspection processes, assurance methodologies, and how they apply to the Devon and Somerset Fire and Rescue Service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Data Skills
Since the role involves collating and analysing data, be prepared to discuss your experience with data visualisation and reporting. Bring examples of how you've used data to support decision-making or improve processes in previous roles. This will demonstrate your ability to contribute to organisational learning and assurance.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice explaining complex information in a simple way, as you may need to present findings to various stakeholders. Consider doing mock interviews with friends or family to refine your delivery and boost your confidence.
✨Emphasise Continuous Improvement
The role focuses on promoting a culture of continuous improvement. Be ready to share examples of how you've identified areas for improvement in past roles and the steps you took to implement changes. This will highlight your proactive approach and alignment with the service's values.
