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- Tasks: Join our team to support young people and families through administrative tasks and communication.
- Company: Be part of Children & Family Health Devon, a friendly NHS organisation.
- Benefits: Full-time hours, supportive team environment, and opportunities for career development.
- Why this job: Make a real difference in the lives of children and families while building your career.
- Qualifications: Experience in administration or customer care, with good communication skills.
- Other info: Dynamic workplace with strong professional collaboration and growth opportunities.
The predicted salary is between 23970 - 25674 £ per year.
Are you looking to start your career with the NHS? Do you want to be part of a friendly and dynamic team? Children & Family Health Devon (CFHD) have a vacancy for a Full time (37.5 hours) Administrator to join our Single Point of Access (SPA) Team based at Capital Court in EXETER. You will be part of a team providing a single access point for our young people, families, clinicians and partners across Devon and Torbay.
Main duties include:
- Data input
- Telephone calls
- Greeting visitors at reception
- Room bookings
- Use of electronic systems
- Producing template letters
- Processing of incoming correspondence
- Scanning
- Photocopying
- General administrative tasks
Children and Family Health Devon (CFHD) is developing an innovative, integrated model of children's community services and is looking for enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams. As a large community service, you will be joining a strong, enthusiastic and supportive group of professionals who will be your peers, your phone a friend network and your inspiring colleagues. This provides a real sense of professional collaboration at work, that will be an asset to your daily work, your career development and your support network.
Main duties of the job:
- Communication skills to liaise with children, young people, families and a wide range of healthcare and education professionals
- Flexibility, calmness and a positive approach
- Strong organisational skills and the ability to be flexible in line with service needs
- A thorough understanding of confidentiality issues
About us: Children and Family Health Devon (CFHD) comprises an Alliance of NHS organisations working together to improve health outcomes for children and young people in Devon. CFHD provides integrated care and treatment for children and young people across physical and mental health which are provided by Torbay and South Devon Foundation Trust and Devon Partnership Trust. We are working closely with other organisations and providers to ensure we deliver locality and county-wide based integrated access to all of our services. CFHD works closely with our local universities of Plymouth, Exeter & the Peninsula Medical School where we support students in clinical training placements and in addition support our own staff to undertake postgraduate training. Our integrated care and treatment has been developed and refined in partnership with children, young people and their families/carers. We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.
Job responsibilities:
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification:
- Experience: Clerical, administrative or reception experience (minimum 3 months)
- Clerical, administrative or reception experience (minimum 1 year)
- Experience within a customer care, healthcare, education or social care setting
Qualifications:
- Good general education e.g. GCSEs or equivalent
- Relevant administrative or IT qualifications to NVQ Level 2 or equivalent experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administrator - CFHD in Exeter employer: Devon Partnership Trust
Contact Detail:
Devon Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - CFHD in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or related fields on LinkedIn. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of an Administrator at CFHD. We want to see your personality shine through!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will help us see how you'd fit into our dynamic team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our fantastic team at CFHD.
We think you need these skills to ace Administrator - CFHD in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our friendly and dynamic team at CFHD!
Show Off Your Communication Skills: Since you'll be liaising with children, families, and healthcare professionals, it's crucial to demonstrate your communication skills in your written application. Use clear and friendly language to reflect the positive approach we value.
Highlight Relevant Experience: Don’t forget to mention any clerical or administrative experience you have, especially in customer care or healthcare settings. We love seeing how your background can fit into our supportive environment!
Follow the Application Process: Make sure to apply through our website for a smooth process. We’re excited to read your application, so don’t miss out on this opportunity to join our amazing team at CFHD!
How to prepare for a job interview at Devon Partnership Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description and responsibilities. Familiarise yourself with the key duties like data input, communication with families, and using electronic systems. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves liaising with children, families, and healthcare professionals, be prepared to discuss your communication skills. Think of examples where you've effectively communicated in previous roles, especially in a customer care or healthcare setting. This will show that you're a good fit for the team.
✨Demonstrate Flexibility and Organisation
The job requires strong organisational skills and the ability to adapt to changing service needs. Be ready to share instances where you've successfully managed multiple tasks or adapted to unexpected changes. This will highlight your ability to thrive in a dynamic environment.
✨Emphasise Your Team Spirit
CFHD values collaboration and support among colleagues. During the interview, express your enthusiasm for working in a team and how you can contribute to a positive work environment. Share experiences where you've worked well with others to achieve common goals.