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- Tasks: Support a diverse clinical team with various administrative tasks and patient interactions.
- Company: Join a passionate organisation dedicated to mental health and wellbeing.
- Benefits: Part-time hours, competitive salary, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong organisational skills and experience in administration required.
- Other info: Flexible working options available; we welcome applications from all backgrounds.
The predicted salary is between 19900 - 21000 £ per year.
We are looking for a highly motivated and multi-skilled Business Support Administrator to join the Mid Devon Older Persons Mental Health (OPMH) Community team based in Tiverton. If you are looking for a varied, fulfilling administration role this post could be for you. The post will be supporting the clinical team with all of their administration needs. You will have contact with older people and their families/carers over the telephone; the successful candidate will be caring and compassionate and able to work in a busy environment. The clinical team is diverse and comprises of mental health practitioners, medical staff and support workers. You will be part of an administration team who will provide support and training for the role and also part of the wider clinical team, attending team meetings and training events.
The tasks are varied each day and experience in the use of Microsoft packages is required for this role. You will have a line manager who will support you in your role and you have the opportunity to provide input to help shape and improve administration processes around the clinical needs of the team along with your colleagues. This is a part-time post working 22.5 hours per week. Interviews to be held on Friday 20 February 2026.
Main duties of the job:- Answering the telephone
- Typing of assessment letters
- Correspondence with GPs and other professionals
- Answering emails
- Minuting of Multi-disciplinary team meetings and other professional meetings
- Ordering supplies
- Room bookings
- Scanning of documents and other general office tasks
- Managing and maintaining a shared administration inbox
- Attending training events
- Ensuring core training is kept up to date
- Data inputting including referral processing and wait list management
About us: We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.
Our values:We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part-time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.
Job responsibilities:Please see the attached Job Description and Person Specification which will provide further information on this role.
Person Specification:Experience: Excellent organisational skills. Ability to prioritise workload and adapt to change when required. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information. Previous experience of working in a Healthcare or Social Care administrative setting. Ability to take accurate formal and informal minutes. Demonstrate good numeracy and literacy skills.
Qualifications: Business Administration Level 3 / T Level qualification in Management and Administration, or equivalent experience. GCSE English or equivalent. Evidence of continuing professional and personal development. ICDL (International Computer Driving License), or equivalent experience.
Knowledge and skills: Intermediate IT skills in Microsoft Office Packages, i.e. Word, Excel, PowerPoint and Outlook. Working knowledge of a range of administrative procedures including diary management and arranging appointments. Experience or understanding of creating electronic records, electronic filing systems and electronic database management. Ability to manage diverse workload whilst dealing with frequent interruptions. Ability to meet deadlines and to work under pressure. Exceptional organisational skills and ability to prioritise. Ability to work both independently and as part of a team. Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking. Knowledge of our business and how it supports patient care.
£24,937 to £26,598 a year pro rata (22.5 hours per week)
Business Support Administrator employer: Devon Partnership Trust
Contact Detail:
Devon Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those who work in admin roles. You never know who might have a lead on a job or can give you insider info about the team culture.
✨Tip Number 2
Prepare for your interview by practising common questions related to administration and mental health. Think about how your skills can support the clinical team and be ready to share examples of your organisational prowess.
✨Tip Number 3
Show your passion for mental health! During interviews, express why you want to work in this field and how you can contribute to improving lives. It’s all about connecting with the values of the organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Business Support Administrator role. We want to see how your background aligns with our values and the specific tasks mentioned in the job description.
Showcase Your Compassion: Since this role involves contact with older people and their families, it’s important to convey your caring and compassionate nature. Share examples of how you've demonstrated these qualities in previous roles or experiences.
Highlight Your IT Skills: We’re looking for someone with solid Microsoft Office skills, so don’t forget to mention your proficiency in Word, Excel, and Outlook. If you have any certifications like ICDL, make sure to include those too!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Devon Partnership Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing correspondence and minute-taking. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassion
Since this role involves contact with older people and their families, it's crucial to convey your caring and compassionate nature during the interview. Share examples from your past experiences where you've demonstrated empathy and support, especially in busy or challenging environments.
✨Highlight Your Organisational Skills
The job requires excellent organisational skills, so be prepared to discuss how you prioritise tasks and manage your workload. You could mention specific tools or methods you use to stay organised, such as digital calendars or task management apps, to illustrate your ability to handle diverse workloads.
✨Brush Up on Microsoft Office
As experience with Microsoft packages is essential, ensure you're comfortable discussing your proficiency in Word, Excel, and Outlook. You might even want to prepare for potential questions about how you've used these tools in previous roles, particularly in relation to data inputting and document management.
