Head of Programme Management

Job summary

South West Provider Collaborative is hosted by Devon Partnership NHS Trust, who act as a leading provider for the organisation. We currently commission specialised mental health and learning disability and autism services valuing c£150m.

This is a unique opportunity to experience a senior leadership role within the commissioning division on a secondment, or fixed term contract basis until 1st July 2025. The post is being advertised due to a recent temporary change within the team. Reporting directly to the Assistant Director, Strategic Planning, the post holder will take direction from both the Assistant Director, Strategic Planning and the Deputy Programme Director, in order to deliver projects within the programme of work across the South West of England. The post holder will work closely with other colleagues, including the Heads of Service, Head of Governance, Assistant Director of Finance and the Head of Contracts and Quality to support the delivery of internal and external programmes ensuring they run to time and fulfil their programme objectives.

Main duties of the job

• This role involves providing essential support to the team, ensuring smooth day-to-day operations. You will be responsible for handling administrative tasks, managing communications, and coordinating various activities. This includes scheduling meetings, preparing documents, and managing resources to support the efficient functioning of the team.
• You will work closely with colleagues to maintain an organised workflow, assisting with project coordination, and contributing to the delivery of services.
• The position requires a proactive and detail-oriented individual who can manage competing priorities and work well within a collaborative environment.

Job description

Job responsibilities

This is a senior leadership role within the commissioning division, reporting directly to the Assistant Director, Strategic Planning. The post holder will take direction from both the Assistant Director, Strategic Planning and the Deputy Programme Director, in order to deliver projects within the programme of work across the South West of England. The post holder will work closely with other colleagues, including the Heads of Service, Head of Governance, Assistant Director of Finance and the Head of Contracts and Quality to support the delivery of internal and external programmes ensuring they run to time and fulfil their programme objectives.

Programmes will include leading on areas such as due diligence, to ensure feasibility and deliverability and key aspects of the Provider Collaborative application process (if appropriate), leading to programme initiation and mobilisation. Supporting the successful delivery of programmes and leading on key aspects of delivery, this role plays a key part in the organisation’s success in commissioning great services that will make a positive difference to the lives of the people we serve.

This position is also the Senior Responsible Officer for the organisations Patient Flow System. Working with the Patient Flow Co-ordinator, you will ensure that the system remains fit for purpose, delivers for our risk share partners and remains functional and secure.

This is a transformational role, working with a high degree of autonomy, at-pace, and at-scale, and requires a creative mind-set, excellent leadership skills, and an application of whole systems working.

Duties and Responsibilities

The post holder will be responsible for

• Lead projects to ensure successful outcomes are achieved for the South West Provider Collaboratives application to NHS England/Improvement those services that will can be delegated to Provider Collaboratives. Provide and enhance the project management methodology, for the South West Provider Collaborative to achieve the above-mentioned outcomes, and to apply to other projects and programmes.
• Oversee, lead or support on distinct projects and/or programmes, as identified by the Assistant Director, Strategic Planning.
• Act as the Senior Responsible Officer for the South West Provider collaborative Patient Flow System.
• Manage and lead the organisations approach to business intelligence and performance, supporting the Provider Collaborative to articulate its progress against key KPIs and service line/organisational performance.
• Assisting in the design and delivery of business cases and annual and longer term plans, feeding into the organisational overall Annual Plan in-line with our South West Provider Collaboratives aims.
• Assisting in the delivery of assessing and refining the clinical needs-analysis, and articulating the commissioning response that feeds into commissioning plans and ambitions.
• Developing and maintaining positive key relationships across the South West, and at a regional and national level, with relevant organisations such as Provider Collaborative partner organisations, other commissioning bodies, third sector organisations, NHS England/Improvement, Local Authorities, Prison, Police, and Probation.
• Assisting in the development of improvement programmes aimed at addressing quality, performance and service issues in order to support ongoing transformation and improvement.
• In conjunction with other leads ensuring that plans that require programme support are identified and supported to a positive conclusion.

Person Specification

Qualifications

Essential

• Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
• Specialist knowledge in Project Management.
• Extensive knowledge of further specialist areas would also be advantageous, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience over more than one discipline (e.g., financial management; performance management and staff management) acquired over a significant period of time.
• Evidence of post qualifying and continuing professional development.

Experience

Essential

• Evidence of extensive successful experience of project management.
• Evidence of advanced report writing skills, service planning, needs analysis, and presentation skills.
• Developing and implementing strategic plans within a complex environment, to enable the attainment of the business units objectives.
• Demonstrate experience of autonomous leadership of transformational change, at-pace, and at a significant level.
• Significant experience in working in senior management role within healthcare.
• Working within a senior position in a New Care Model and/or Provider Collaborative.

Skills & Abilities

Essential

• Communication and Working Relationship Skills.
• Able to hold a vision for the business unit on behalf of the partnership and inform debate on strategy and its implementation.
• Able to communicate complex issues in accessible language in various forums such as public meetings and through media interviews.
• Excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information from others.
• Excellent understanding of the role of effective communications and engagement with patients, public, workforce and stakeholders in achieving/delivering the commissioning divisions objectives and maintaining and enhancing its reputation.
• Proven ability to foster and maintain positive working relationships at every level.
• Analytical & Judgemental Skills.
• Collecting, analysing and evaluating highly complex data to support the management of clinical commissioning for a wide range of applications including resource, planning and target setting.
• High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner.
• Excellent ability to analyse numerical and written data, assess options and draw appropriate conclusions.
• High level critical thinking skills.
• Ability to develop, maintain and monitor information systems to support innovation initiatives.
• Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary.
• Planning & Organisational Skills.
• Proven ability to prioritise and respond professionally to extremely tight timescales, while under pressure.
• Leadership, vision, strategic thinking and planning with highly developed political skills.
• Physical Skills.
• Standard keyboard skills.
• Ability to be mobile around the south west region.
• High level of flexibility, with the ability to travel to various sites and locations.
• Other.
• An Enhanced DBS Check may be required for this role.

Knowledge

Essential

• Must have a sound understanding of the background to and aims of national healthcare policy, including New Care Models, NHS-Led Provider Collaboratives, Accountable Care Systems, healthcare provision, and healthcare commissioning.
• Should have a sound knowledge of the relationship between primary legislation and the aspirations of national healthcare policy with regards to New Care Models/Provider Collaboratives.
• Able to understand the risk environment with demonstrable knowledge as to how to mitigate strategic and operational risks.
• In-depth understanding of health and care, and experience of commissioning within this environment.
• Able to understand and analyse complex issues and balance competing priorities in order to make difficult decisions.
• Sound understanding of the NHS principles and values as set out in the NHS Constitution.
• Understanding of current legal requirements and good practice in employment practices, equality and discrimination.

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