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- Tasks: Be the friendly face of our hotel, managing calls and assisting guests.
- Company: Join a vibrant hotel team dedicated to exceptional service.
- Benefits: Earn £8.50 per hour, enjoy discounts, and develop your career.
- Other info: No college days required; just focus on thriving in hospitality!
- Why this job: Gain valuable skills in customer service while enjoying a fun work environment.
- Qualifications: Looking for organised, personable individuals with a positive attitude.
Hourly rate and hours per week
£8.00 – £12.71 per hour / 30 hours per week
Deadline to apply
1st June 2026
This apprenticeship is run in conjunction with our educational provider HIT training, the program lasts 10 – 12 months and involves no days at college. You will be required to meet deadlines and performance levels as set by the company and educational provider during your employment. You are also expected to enjoy your time with us, in return we will provide you with every opportunity to thrive in our industry!
We have 60 accommodation rooms at the hotel. Adaptability is key, as you will need to adjust the way you deal with customers based on the event they are holding.
What will I be doing?
As a Receptionist Apprentice, you’ll be the welcoming face and voice of our organisation, providing essential administrative support and ensuring the smooth running of our front-of-house operations. This is a fantastic chance to develop excellent communication, customer service, and organisational skills.
Key Responsibilities
- Greeting and assisting visitors and clients in a professional manner.
- Managing incoming and outgoing calls, directing them to the appropriate person or department.
- Handling mail, deliveries, and couriers.
- Using booking systems for accommodation and our restaurant.
- Performing general administrative tasks such as data entry, filing, and photocopying.
- Maintaining a tidy and presentable reception area.
- Completing coursework, we know it’s not the fun part but it’s essential to help you gain your qualification.
What are we looking for?
Someone who is organised, detailed with a can do attitude. The role involves dealing with people in their highest and lowest moments, being personable is key! You also need to want to enjoy your time with us!
What’s in it for me?
Generous TRONC, discounts with companies both near and far and contracted hours! Oh, and getting to work with a group of people who are focused on being the best at what we do and helping you develop your career in hospitality, if that’s what you want to do!
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Reception Apprentice employer: Devon Hotel
Contact Detail:
Devon Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the hotel and its values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception Apprentice
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the Reception Apprentice role. Highlight any relevant experience or skills that match the job description, like customer service or organisational skills.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A tidy application reflects your attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with us.
How to prepare for a job interview at Devon Hotel
✨Know the Company
Before your interview, take some time to research the hotel and its values. Understanding their mission and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Customer Service Skills
As a Reception Apprentice, you'll be the first point of contact for guests. Think of scenarios where you might need to handle difficult situations or provide exceptional service. Practising these responses can help you feel more confident during the interview.
✨Show Off Your Organisational Skills
Since the role requires a lot of administrative tasks, be ready to discuss how you stay organised. Bring examples of how you've managed multiple tasks or deadlines in the past, even if it's from school or previous jobs.
✨Be Personable and Positive
The job is all about dealing with people, so let your personality shine through! Smile, maintain eye contact, and show enthusiasm for the role. A positive attitude can go a long way in making a great impression.