Hospitality Shift Leader — Hotel Ops & Guest Experience in Exeter
Hospitality Shift Leader — Hotel Ops & Guest Experience

Hospitality Shift Leader — Hotel Ops & Guest Experience in Exeter

Exeter Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, ensure top-notch guest experiences, and manage hotel operations.
  • Company: A leading hotel in Exeter with a focus on exceptional service.
  • Benefits: Competitive salary, training opportunities, and various employee benefits.
  • Why this job: Join a dynamic team and enhance your leadership skills in hospitality.
  • Qualifications: Supervisory experience, friendly attitude, and flexibility required.
  • Other info: Great career advancement opportunities in a vibrant environment.

The predicted salary is between 28800 - 43200 £ per year.

A prominent hotel in Exeter is seeking a motivated Junior Assistant Manager to join their leadership team. The role focuses on balancing high-level customer service with operational demands.

  • Key responsibilities include managing shifts, ensuring quality control, monitoring stock levels, and maintaining health and safety.

Ideal candidates should have supervisory experience, a friendly demeanor, and flexibility. Competitive salary is offered, along with various benefits. Training is provided to support career advancement.

Hospitality Shift Leader — Hotel Ops & Guest Experience in Exeter employer: Devon Hotel

Join a leading hotel in Exeter, where we prioritise exceptional guest experiences and foster a supportive work environment. As a Hospitality Shift Leader, you'll benefit from competitive salaries, comprehensive training programmes, and ample opportunities for career growth within our dynamic team. Our culture emphasises collaboration, flexibility, and a commitment to excellence, making it an ideal place for those passionate about hospitality.
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Contact Detail:

Devon Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Shift Leader — Hotel Ops & Guest Experience in Exeter

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your personality! When you get an interview, let your friendly demeanour shine through. Remember, they’re looking for someone who can balance customer service with operational demands, so be yourself and show them you can handle both!

Tip Number 3

Be prepared to discuss your supervisory experience. Think of examples where you’ve led a team or handled a tough situation. This will show them you’re ready to step up as a Junior Assistant Manager.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Hospitality Shift Leader — Hotel Ops & Guest Experience in Exeter

Customer Service
Operational Management
Shift Management
Quality Control
Stock Management
Health and Safety Compliance
Supervisory Experience
Flexibility
Team Leadership
Communication Skills
Problem-Solving Skills
Training and Development

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing top-notch customer service and creating memorable experiences for guests.

Highlight Relevant Experience: Make sure to showcase any supervisory or management experience you have. We’re looking for candidates who can balance operational demands with a friendly approach, so don’t be shy about sharing your past roles and responsibilities.

Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the key responsibilities listed in the job description, like managing shifts and ensuring quality control. This shows us you’ve done your homework!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Devon Hotel

Know Your Customer Service Basics

Make sure you brush up on your customer service skills before the interview. Think of examples where you've gone above and beyond for a guest or resolved a tricky situation. This will show that you understand the importance of high-level service in the hospitality industry.

Demonstrate Leadership Experience

Since the role involves managing shifts and supervising staff, be ready to discuss your previous leadership experiences. Share specific instances where you led a team, handled conflicts, or improved operational efficiency. This will highlight your capability to balance customer service with operational demands.

Familiarise Yourself with Health and Safety Standards

Given the focus on health and safety, it’s crucial to know the relevant regulations and best practices. Prepare to discuss how you’ve implemented these standards in past roles or how you would ensure compliance in this position. This shows your commitment to maintaining a safe environment for both guests and staff.

Show Your Flexibility and Adaptability

The hospitality industry can be unpredictable, so be prepared to talk about how you handle change and adapt to new situations. Share examples of times when you had to adjust your plans or approach to meet the needs of guests or the business. This will demonstrate your readiness for the dynamic nature of the role.

Hospitality Shift Leader — Hotel Ops & Guest Experience in Exeter
Devon Hotel
Location: Exeter
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  • Hospitality Shift Leader — Hotel Ops & Guest Experience in Exeter

    Exeter
    Full-Time
    28800 - 43200 £ / year (est.)
  • D

    Devon Hotel

    50-100
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