At a Glance
- Tasks: Support social workers with administration and documentation while working flexibly between home and the office.
- Company: Join Devon County Council, a supportive and inclusive organisation.
- Benefits: Enjoy competitive pay, flexible hours, 25 days leave, and excellent training opportunities.
- Other info: Opportunities for career progression and a strong focus on health and wellbeing.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Basic IT skills and a positive attitude; training provided for all tasks.
The predicted salary is between 26824 - 28598 £ per year.
Job type: Permanent
Hours: Full Time 37 hours per week
Number of positions: 1
Job Location: Office location (Taw View Barnstaple or Phoenix House, Tiverton) + working from home – Please confirm preferred office location
Opportunities to work flexibly: Yes
Are you looking for a role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you!
We are currently looking for a Social Work Team Resource Officer to join our Business Support Team working in Barnstaple or Tiverton.
Why come and work for Devon County Council?
- Good rates of pay Grade D: £26,824 - £28,598
- Flexibility with working hours and agile working locations
- Excellent health & wellbeing culture within the organisation
- Cycle to Work Scheme
- Excellent ongoing internal learning, development & training opportunities
- 25 days annual leave (plus bank holidays) – rising to 30 days after 5 years’ service. (pro rata for PT staff)
- Employee Assistance Programme
- Opportunities for promotion and progression within the organisation
What skills & qualities we need from you?
- Able to use a laptop (TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word). Basic Training will be provided.
- Positive & enthusiastic attitude towards learning and supporting your colleagues.
- Sense of humour.
- Some experience of note taking (typed) at meetings or willingness to learn the task.
- Good communication skills & the ability to build good working relationships with team members and wider colleagues.
- Ability to plan workload for the day and be adaptable when service needs might change.
- Ability to think on your feet and work with colleagues to resolve problems.
- Remain calm and resilient under pressure.
What key tasks/responsibilities will the role involve (SWTRO):
- You will be using a laptop and various internal systems and Microsoft packages to conduct your role.
- You will be working in an ‘agile’ way – some home working and some office-based work.
- Drafting & responding to emails.
- Note taking at virtual TEAMS meetings (typed).
- Uploading/downloading evidence to/from internal systems.
- Inputting data into spreadsheet/word documents.
- Supporting a manager and group of Social Workers with social care documents & administration.
- Providing direct support to Area Managers/Team Managers.
- Supporting with health assessment paperwork.
- Supporting with completion of applications for passports & driving licences.
- Supporting arranging medical assessments.
- Supporting with arranging transport for children & families.
- Supporting with preparing paperwork for children moving into care.
Please feel free to contact the following person for an informal discussion before applying:
Name: Hannah Sinclair or Trish Heap
Telephone number: 01392 388672 or 01392 386271
DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon.
The Council offers flexible working arrangements in terms of when and where people work hybrid working, part-time, condensed hours etc. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Social Work Resource Team Officer employer: Devon County Council
Devon County Council is an excellent employer for those looking to kickstart their teaching career in North Devon. With a strong commitment to employee development, the role of Cover Supervisor offers valuable training opportunities and the chance to make a significant impact on students' lives in a supportive and engaging work culture. Enjoy the benefits of working in a community-focused environment that values education and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Social Work Resource Team Officer
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Devon County Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Devon County Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Devon County Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Devon County Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Social Work Resource Team Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Devon County Council:Before hitting send, make sure to tailor your application specifically to Devon County Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Devon County Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
