Social Care Assessor - Care Direct Plus, Eastern Devon in Exeter

The Assessment and Review Team is an experienced, growing and changing team offering varied and interesting work supporting some of the most vulnerable adults in the communities across Exeter, East and Mid Devon. This is an exciting opportunity where you will learn new skills around offering advice and carrying out social care assessments. You will have access to training and career progression opportunities.
Devon County Council has a commitment to wellbeing and offers employee support, seminars and other benefits. The Council is investing in its social care workforce to ensure that the people of Devon can access appropriate community assets and resources. Devon County Council recognises and values the diversity of its workforce and will continue to look at how to support staff and good anti-discriminatory practice, something at the very centre of our practice and service.
We are looking for passionate, positive individuals who are keen to learn and make a difference. By joining our team, you will be part of our ongoing commitment to excellent delivery of services, integrated care and partnership working, contributing to positive outcomes for the people that we serve.

After a thorough and supportive induction, you will be confident in speaking with younger and older adults, primarily via the telephone. You will adapt to work flexibly and digitally in an ever-changing environment and apply an enthusiastic and developmental approach. You will learn how to engage in reflective supervision and take direction from managers to solve problems through creative thinking and enthusiasm.
You will take a variety of contacts and referrals from the public and other professionals becoming familiar with our key partners in health, housing, voluntary, and private care sectors. You will be confident in offering information and advice to people and professionals and will work in partnership with other agencies, making onward referrals, and involving other services to support optimal outcomes for people.
You will develop confidence in assessment skills and risk evaluation and understand more about basic human needs. You will gain skills around support planning and reviewing care packages. You will be supporting people to retain their independence, regain control over their lives, and reach their potential.
You will become familiar with key policies and legislation and help to ensure the Local Authority is meeting its duties and responsibilities under The Care Act and other frameworks. You will attend training on safeguarding and other essential areas of practice.
You will have had experience in working with people in sometimes difficult situations, their carers, other professionals, and with managing conflict. You will build on communication skills and become effective in the role communicating both verbally and through written formats.
You will have developed skills in managing and prioritising your workload individually and work well as part of a caring and hardworking team. You will have the opportunity to be involved in the team’s growth and development, and to contribute to wider working practices across adult social care in Devon.

You will have good time management skills and be able to work under pressure. You need to be IT literate and willing to develop your skills. You will be committed to equality and diversity, to good customer service, and to achieving positive outcomes for vulnerable people.

The Council has adopted a flexible approach to meeting business needs which includes some flexibility around work hours and base. In the Assessment and Review Team currently staff are required to attend the office in Exeter for 50% of the working week to enable better collaboration. For the rest of the working week you will have the option of working from home, or from another work base according to suitability and availability.
Please note; the interview process will consist of a short exercise and questions.

For an informal discussion, please contact Nicole Rochelle on 01392 383350 or via email on nicole.rochelle@devon.gov.uk

Interviews are due to be held on either 6th November and 11th November 2026.

• We are committed to your continuous professional development, doing all we can to help you to get the most from your career. You will receive excellent support and supervision, with regular opportunities to discuss and reflect on your practice, both with your line manager and peers.
• 26 days annual leave per year (rising with length of service) plus Bank Holidays effective from 1 April 2024.
• Flexible working opportunities are available, these include part-time hours, flexitime, compressed working hours and homeworking (this is subject to the needs of the role – please discuss at further at interview)
• Membership of the Local Government Pension Scheme - more information can be found on the Peninsula Pensions website.
• Access to our confidential Employee Assistance Programme – available 24/7 to support you with personal and work life.
• Discounts from local and high street retailers through the Devon Discounts scheme.
• As a place to live and work, Devon is hard to beat with top-performing schools, universities, vibrant cities, pretty villages and some of the most scenic coast and countryside in the UK. Living and working in Devon as a Social Care Assessor has never been more attractive.
• Please note: At this time, we are unable to consider overseas applications.

How to apply

Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in theperson specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click here to see the Job Description

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council
• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.