At a Glance
- Tasks: Support financial assessments and manage income collection for social care services.
- Company: Join Devon County Council's Client Financial Services team.
- Benefits: Enjoy 26 days holiday, flexible hours, hybrid working, and a generous pension scheme.
- Other info: Be part of an inclusive team embracing diversity and innovation.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Enthusiastic individuals with strong communication skills are encouraged to apply.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting for Income & Assessment Assistants to work in Client Financial Services.
Client Financial Services sits within Finance & Public Value, supporting Adult Social Care.
The service provides Financial Assessment, Income Collectionand debt Management functions to Devon County Council, providing benefit awareness support to clients and generating income from chargeable social care totalling £80+ million.
The Income and Assessment Assistantroleprovides support toboth the Financial Assessment and Income & Debt Management Teamswithin Client Financial Services.
- Financial
- Assessment
Team: responsible for carrying out Financial Assessment and Benefit Entitlement activity for clients of the Adult Social Care Directorate (including Mental Health Services)in accordance withboth national legislation and local government charging policies.
- Income & Debt
- Management
Team: responsible for ensuring that charges due in respect of social care and support contributions are paid, providing a variety of payment options, and ensuring high value debts are secured.
We offer 26days holiday, flexible hours, hybrid working (a balance of home & office working) and opportunities to develop career paths, including training and development.
We also provide a generous defined benefit pension (with the County Council contributing 17%).
Applicants should be keen and enthusiastic, withgood communicationskills andcommitted to providing excellent service to the people of Devon.
This is an extremely exciting time to join Client Financial Services, as we invest in the service to implement new ways of working, including digital technologies, to meet increasing and changing demands.
For an informal discussionregardingthe post please contact Patrick Georgeon01392 383000.
Please be aware that interviews will be conducted remotely using teleconferencing facilities. We will provide more details on this to candidates that are being shortlisted.
Early Closure of Recruitment Process Clause
Devon County Council reserves the right to close this recruitment process early if a high volume of suitably qualified applications is received.
We therefore encourage applicants tosubmittheir application as early as possible to avoid disappointment.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe.
We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon.
More information can be found on our Equality and Diversity webpages .
- Happy to Talk Flexible Working -The Council offers flexible working arrangements in terms of when and where people work e. g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Interview Date: Week beginning 10th August 2026
- Occupational Group Administrative, Secretarial & Office Support
- #J-18808-Ljbffr
Income and Assessment Assistant in Exeter employer: Devon County Council
Devon County Council is an excellent employer for those looking to kickstart their teaching career in North Devon. With a strong commitment to employee development, the role of Cover Supervisor offers valuable training opportunities and the chance to make a significant impact on students' lives in a supportive and engaging work culture. Enjoy the benefits of working in a community-focused environment that values education and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Income and Assessment Assistant in Exeter
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Income and Assessment Assistant in Exeter
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Devon County Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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Align with Company Culture:Make sure your application speaks to Devon County Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Devon County Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Devon County Council.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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