Customer Services Advisor

Customer Services Advisor – Torridge District Council

Location: North Devon, Devon, Torridge

Employment Type: Full Time

Salary: £25,583 – £26,824 per annum

We are looking for a polite and helpful individual to join our Customer Services team. As a Customer Services Advisor you will be responsible for delivering an excellent customer experience to external and internal customers. This will include working on reception, operating switchboard and a range of other administrative duties.

The successful candidate will have strong customer focus and the ability to communicate to a high standard both in person, writing and via the telephone providing, wherever possible a \’one stop\’ experience.

You should have a positive attitude together with the ability to learn quickly, prioritise and be able to work under pressure both within the team and individually.

If you would like to chat informally about the role, please contact Jo Ellis, Customer Services Supervisor on 01237 428982.

Closing Date: 14 December 2025.

Interview Date: 8 January 2025.

Job Details

• Organisation: Other Organisations
• Work Location: North Devon, Devon, Torridge
• Reference: AC5816
• Occupational Group: Administrative, Secretarial & Office Support
• Salary Details: £25,583 – £26,824 per annum
• Job Term: Permanent
• Appointment Type: Full Time
• Hours: 37 hours per week
• Closing Date: 14/12/2025
• DBS Check Required: Yes