At a Glance
- Tasks: Supervise and support Civil Enforcement Officers in ensuring fair parking regulations.
- Company: Join a dedicated team within Devon's Parking Services.
- Benefits: Generous leave, health initiatives, ongoing training, and career progression.
- Other info: Flexible working arrangements and employee discounts available.
- Why this job: Make a positive impact on local communities and keep roads safe.
- Qualifications: Experience in parking enforcement and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
- We are seeking a motivated and professional
- Civil Parking Enforcement Team Supervisor to join our Parking Services team based at
- Ryefields, West Devon
. This role will involve regular cross-base working to support enforcement operations across the wider Devon area.
As a Team Supervisor, you will play a key role in ensuring parking regulations are observed and enforced in a fair, accurate, consistent, and professional manner within the Civil Enforcement Area in accordance with the
Traffic Management Act 2004
, local policies, and operational procedures.
Your work will help ensure Devon\'s highways remain safe, accessible, and available for all users while supporting the efficient movement of traffic and contributing to the County Council\'s wider transport and environmental objectives.
Key Responsibilities
- Supervise and support Civil Enforcement Officers (CEOs) in their daily duties.
- Ensure parking regulations are enforced consistently and in accordance with legislation and local policies.
• Maintain expert knowledge of
- Traffic Management Act 2004
- Traffic Signs Regulations and General Directions (TSRGD)
- Relevant parking and traffic legislation
- Keep abreast of national legislative changes and assist with service improvements and procedural updates.
- Maintain detailed records of enforcement activities.
- Monitor the quality and accuracy of Penalty Charge Notices (PCNs) and CEO notes.
- Investigate irregularities, errors, or omissions and implement corrective actions where required.
- Identify training and development needs within the team and support continuous improvement initiatives.
- Promote best practice and maintain high standards of customer service.
- Support operational requirements across multiple bases within Devon.
About You
- Experience within Civil Parking Enforcement, traffic management, or a similar enforcement environment.
Previous supervisory or team leadership experience.
- Strong understanding of parking enforcement legislation and procedures.
- Excellent communication and interpersonal skills.
- Ability to maintain accurate records and reports.
- Strong organisational skills and attention to detail.
- Ability to work independently and make sound decisions under pressure.
- Full UK Driving Licence.
- Ability to drive both manual and automatic vehicles.
- Flexibility to travel and work across various locations throughout Devon.
- Civil Enforcement Officer qualification or equivalent.
- Experience coaching, mentoring, and developing staff.
- Knowledge of local authority parking operations and appeals processes.
Benefits Package
- Generous annual leave entitlement, plus Bank Holidays
- Enhanced family-friendly policies
- Employee Assistance Programme (EAP) providing confidential support and counselling
- Access to health and wellbeing initiatives
- Ongoing training and professional development opportunities
- Career progression opportunities within the service
- Paid uniform and equipment provided
- Fleet vehicles available for operational duties
- Employee discount and salary sacrifice schemes (where applicable)
- Flexible working arrangements where operationally possible
Why Join Us?
This is a rewarding opportunity to take a leading role in delivering an essential public service.
You\'ll help keep Devon\'s roads safe, ensure fair and consistent parking enforcement, and support a dedicated team committed to making a positive difference within local communities.
If you\'re an experienced professional with strong leadership skills and a passion for public service, we\'d love to hear from you.
Apply today and help shape the future of parking enforcement across Devon.
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Civil Parking Enforcement Supervisor employer: Devon County Council
Devon County Council is an excellent employer for those looking to kickstart their teaching career in North Devon. With a strong commitment to employee development, the role of Cover Supervisor offers valuable training opportunities and the chance to make a significant impact on students' lives in a supportive and engaging work culture. Enjoy the benefits of working in a community-focused environment that values education and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Parking Enforcement Supervisor
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Devon County Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Civil Parking Enforcement Supervisor
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Devon County Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Devon County Council
✨Get to Know Public Sector Values
Before your interview with Devon County Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Devon County Council.
