At a Glance
- Tasks: Assist with HR database management and respond to system queries.
- Company: Join the largest non-metropolitan Fire and Rescue Service in England.
- Benefits: Enjoy a competitive salary and opportunities for professional development.
- Other info: Diversity is celebrated; all backgrounds are encouraged to apply.
- Why this job: Make a real impact on community safety while growing your skills in a supportive team.
- Qualifications: Experience with HR systems, strong ICT skills, and a customer-focused attitude required.
The predicted salary is between 28624 - 31067 £ per year.
Devon and Somerset Fire and Rescue Service are looking for an Assistant HR Officer (Systems and Reporting) to enhance our People Services team based at our Service Headquarters in Exeter. You'll join us on a full time (37 hours per week), 12 month fixed term contract, and in return you will receive a competitive salary of £28,624 - £31,067 (gross) per annum.
Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset. Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.
About the role:
As our Assistant HR Officer (Systems and Reporting), you will assist with the overall administration of the current HR Database (iTrent), including user accounts and post structure, and to triage and respond to systems queries received via the iTrent mailbox. You will also undertake work to support People Systems Reporting.
Key responsibilities of the Assistant HR Officer (Systems and Reporting):
- To maintain and update the current HR system (iTrent) as necessary, including but not limited to post details and organisational structure and annual leave enquiries and adjustments.
- To manage and monitor the iTrent inbox, triaging queries and responding where appropriate.
- To sign post to available training, provide training for system users and to act as a first point of contact for user queries.
- To be responsible for both the security and maintenance of the current HR database including the creation of user accounts and access permissions, in accordance with GDPR requirements.
- To liaise effectively with colleagues across the HR Function and other departments within the service, as well as external agencies and other third party contacts, as and when directed, or when required.
- To create and produce people metrics reports in relation to the content of the HR system, ensuring that the data is presented accurately and in a user friendly format, including look up functions, pivots, slicers and graphs where appropriate.
- To participate in collaborative work that enables current and future HR system development and transformation.
- To assist with the provision of data for additional reporting requirements on an ad-hoc basis as required, such as Subject Access Requests, FOIs and contribute to organisational data returns (including ONS and HMI) as needed.
- To support the departments goals and objectives, as well as actively engaging with your own continuous professional development, in accordance with DSFRS policies and procedures and to participate in a collaborative team based environment.
If you feel you have the skills and experience required to take on this role, please click on the 'apply' button below - we would love to hear from you.
The successful candidate must, by the commencement of employment, have the right to work in the UK for the duration of the contract.
Our values: We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Service's Safeguarding Policy and Procedure.
Fire and Rescue Authority roles are listed under Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions, and / or reprimands. Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, as such any positive disclosures will incorporate a reasonable and proportionate response.
As a Service and as individuals: We are proud to help. We are honest. We are respectful. We are working together.
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience, and beliefs, who share our values, to consider working for us.
How to apply: You will be required to complete an application form and submit a document evidencing how you meet the following essential criteria from the Job Description and Person Specification. We are not able to shortlist for interview from a CV so please answer the following questions in full, demonstrating how you meet each criteria.
- Experience of using HR systems and / or people databases for administration and maintenance.
- A flexible / adaptable approach with the ability to work efficiently and effectively as a member of a busy team.
- High level of general ICT skills, including standard Microsoft applications, especially Excel.
- A customer orientated approach.
- Advanced numeracy skills.
To help you complete this part of the application form please click Apply Now to see the word document "Assistant HR Officer (Systems & Reporting) Apr 25 - Essential Criteria for Completion" for you to download and complete with your evidence for the above criteria. You can then upload this document where requested when completing your application. Please note, there is a maximum word count of 2000 words (excluding titles) applied to the evidence document you upload. Evidence submitted in relation to the essential criteria above will be used to shortlist applications received.
Assistant HR Officer (Systems & Reporting) - Devon and Somerset Fire and Rescue Service in Exeter employer: Devon County Council
Devon and Somerset Fire and Rescue Service is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. Located in Exeter, you will be part of a dedicated team committed to safeguarding communities, with opportunities for continuous learning and growth within a diverse and inclusive environment. Join us to make a meaningful impact while enjoying a competitive salary and the chance to contribute to a vital public service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant HR Officer (Systems & Reporting) - Devon and Somerset Fire and Rescue Service in Exeter
✨Tip Number 1
Familiarise yourself with iTrent, the HR database used by Devon and Somerset Fire and Rescue Service. Understanding its functionalities will not only help you in the role but also show your initiative during the interview.
✨Tip Number 2
Brush up on your Excel skills, especially in creating reports with look-up functions, pivots, and graphs. Being able to demonstrate these skills can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the Devon and Somerset Fire and Rescue Service. They can provide insights into the team culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your customer service approach in detail. Since the role involves responding to queries, showcasing your ability to handle inquiries effectively will demonstrate your suitability for the position.
We think you need these skills to ace Assistant HR Officer (Systems & Reporting) - Devon and Somerset Fire and Rescue Service in Exeter
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the key responsibilities and essential criteria. Make sure you understand what the Assistant HR Officer (Systems & Reporting) role entails, especially regarding the use of HR systems like iTrent.
Tailor Your Evidence Document:When completing the evidence document, directly address each essential criterion listed in the job description. Use specific examples from your experience that demonstrate your skills in HR systems, teamwork, ICT proficiency, customer service, and numeracy.
Be Concise and Relevant:With a maximum word count of 2000 words for your evidence document, ensure that every word counts. Avoid unnecessary jargon and focus on clear, concise language that highlights your qualifications and experiences relevant to the role.
Proofread Before Submission:Before submitting your application, take the time to proofread your evidence document. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Devon County Council
✨Know Your HR Systems
Familiarise yourself with iTrent and other HR systems. Be prepared to discuss your experience with similar databases, highlighting any specific tasks you've performed, such as user account management or data reporting.
✨Demonstrate Your ICT Skills
Since the role requires high-level ICT skills, especially in Excel, be ready to showcase your proficiency. You might be asked to explain how you would create reports using functions like pivots and graphs, so brush up on these skills before the interview.
✨Showcase Your Customer Orientation
The position involves responding to queries and providing support. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles, demonstrating your commitment to a customer-oriented approach.
✨Emphasise Team Collaboration
As the role requires working closely with colleagues across various departments, think of instances where you've effectively collaborated in a team setting. Highlight your adaptability and how you contribute to a positive team environment.
