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- Tasks: Supervise a team of Police Enquiry Officers and ensure top-notch service for visitors.
- Company: Join the Devon & Cornwall Police, dedicated to community safety and support.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Be part of a vital team reopening front desks, making a real difference in your community.
- Qualifications: No specific qualifications required; just a passion for helping others and strong leadership skills.
- Other info: Part-time role with potential travel across locations; perfect for students seeking meaningful work.
The predicted salary is between 18315 - 20893 £ per year.
Employing Force: Devon & Cornwall
Contract Type: Permanent
Department: D&C Contact and Resolution Command
Location: Kingsbridge, Newton Abbot, Torquay
Type of Working Arrangement: Static-Worker
A Static-Worker has little or no opportunity to work remotely as they need to carry out their work at a specific force premises, this could be for a number of reasons including the location of equipment.
Grade: Grade 7
Advertised Internally / Externally: Internal and External Recruitment
Salary Information: Starts at £36,630 rising by yearly increments to a maximum of £40,893 per annum. The above salary is based on a full time (37 hour) salary. If you are successful in a part time role this will be pro-rata'd to reflect your working hours.
Please note: Exceptions to starting salary may apply if you are an existing Police Staff employee substantively posted to a role at the same grade.
Part/Full Time: Part Time (18.5 hours)
We welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need.
The starting salary for 18.5 hours per week is £18,315 per annum (pro rata £36,630 per annum).
This is an exciting opportunity for the successful candidate to be involved in the reopening of front desks across Devon & Cornwall. You will be required to cover Newton Abbot, Torquay and Kingsbridge.
Key Responsibilities:
- Supervise a team of Police Enquiry Officers (Front Counter Team), ensuring the highest quality service is provided for all visitors to our Police Enquiry Offices.
- Ensure that PEOs are fully embedded into the Local Policing Team, providing adequate support and appropriate training.
- Manage shift rotas and annual leave allocation to ensure appropriate staffing levels across all locations.
- Undertake functions of the PEO during periods of high demand or staffing emergencies.
- Provide professional expertise, guidance, and support to PEOs, helping them develop their knowledge and skills.
- Promote a supportive and empathetic response to victims, witnesses, and other visitors.
These posts may cover additional sites and many require frequent travel.
Closing Date: 06/01/2025, 12:00
For Further Information, Please Contact: Hiring Line Manager: Sarah Herbert, PEO Operations Manager
How to apply: To apply for this role please click the 'apply' button below, you will then be taken to a registration page. Please complete this registration form to create an account, once created you will be taken to the application. Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application.
Police Enquiry Officer Supervisor (Part Time) employer: Devon & Cornwall Police
Contact Detail:
Devon & Cornwall Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Enquiry Officer Supervisor (Part Time)
✨Tip Number 1
Familiarise yourself with the local policing priorities in Devon & Cornwall. Understanding the specific challenges and community needs will help you demonstrate your commitment to the role and how you can contribute effectively.
✨Tip Number 2
Network with current or former Police Enquiry Officers or supervisors. They can provide valuable insights into the role and the team dynamics, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you would support and develop your team. Think of examples from your past experiences that showcase your ability to manage and motivate others.
✨Tip Number 4
Be ready to highlight your customer service skills, especially in dealing with sensitive situations. Providing empathetic responses to victims and witnesses is crucial, so think of scenarios where you've successfully handled similar situations.
We think you need these skills to ace Police Enquiry Officer Supervisor (Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Police Enquiry Officer Supervisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous supervisory roles or experience in customer service, particularly in a police or public service environment. Use specific examples to demonstrate your ability to manage teams and provide support.
Showcase Your Skills: Make sure to showcase skills that are relevant to the role, such as leadership, communication, and problem-solving. Provide examples of how you've successfully used these skills in past positions.
Follow Application Instructions: Ensure you follow the application instructions carefully. Create an account on the specified platform, complete all required fields, and upload your documents as requested. Double-check for any errors before submitting.
How to prepare for a job interview at Devon & Cornwall Police
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Police Enquiry Officer Supervisor. Be prepared to discuss how your experience aligns with supervising a team and providing high-quality service.
✨Showcase Leadership Skills
As a supervisor, you'll need to demonstrate your leadership abilities. Think of examples from your past where you've successfully managed a team, handled conflicts, or provided training and support to others.
✨Emphasise Empathy and Support
This role requires a supportive approach towards victims and witnesses. Prepare to discuss how you would promote empathy within your team and ensure that all visitors receive the care they need.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage staffing emergencies. Practice articulating your thought process and decision-making in these situations.
