At a Glance
- Tasks: Support victims and witnesses, ensuring they feel safe and informed throughout the court process.
- Company: Join a supportive team at Plymouth Crown Court, dedicated to justice and community.
- Benefits: Enjoy competitive salary, generous leave, gym discounts, and a strong pension scheme.
- Other info: Flexible working options available, with excellent training and career development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in the legal field.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 26106 - 28653 € per year.
Overview
Salary: £26,106 rising to £28,653 per annum + Excellent Benefits including Government Pension
Location: Plymouth Crown Court, Plymouth
Closing Date: 14/10/2025, Midday
Hours per week: This role is 37 hours per week. However, we welcome applications from individuals wishing to work on a part-time basis and we are willing to consider flexible working patterns subject to business need.
About the role
The principal responsibility of the Witness Care Officer is to provide a single point of contact for victims and witnesses in all Prosecution cases securing attendance in both Magistrates and Crown Courts. Delivering a quality service meeting individual needs and requirements contained within the No Witness No Justice requirement and the Victim’s Code of Practice, to have a positive influence on the willingness of victims and witnesses to attend court.
In particular to:
- Conducting, reviewing, and continually assessing needs and risk assessments, to tailor support and provide advice and guidance as appropriate.
- Manage varied and complex workloads, with cases at various stages
- Understand and apply the rights within the Victims Code of Practice Comply with the Victims Code, Witness Charter, Working Practices and Force Policy as applicable to contribute to compliance.
- Maintain accurate records ensuring timely updates to any case management system and to any other systems in accordance with the relevant legislation, force policy and good practice. To include accurate recording of any unseen crime and or intelligence.
- Build, maintain and continue to develop relationships with external partners such as Victim Partner Agencies, HMCTS, CPS, Witness Service etc in support of effective service provision and understanding local practices.
Please note that interviews will take place on or around 29th, 30th and 31st October 2025.
Apply and contact
Want to know more about this role?
Please click on the \'Apply\' button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact:
Hiring Line Manager: Pamela Marsh - Witness Care Manager
Email Address: Pamela.Marsh@devonandcornwall.pnn.police.uk
PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn.
What you get if you join us
- A competitive salary with yearly increments.
- 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
- Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
- Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5)
- Company sick pay.
- Competitive local government pension scheme.
- Job related equipment, as required.
- Free onsite parking at many police sites throughout the counties.
- Access to Group insurance scheme (via salary sacrifice scheme).
- Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
- Development and training opportunities.
- Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need
- Flexitime, with the ability to undertake your hours flexibly and in line with business need.
Witness Care Officer in Plymouth employer: Devon and Cornwall Police
As a Witness Care Officer at Plymouth Crown Court, you will join a supportive and flexible work environment that prioritises the well-being of both employees and the community. With competitive salaries, generous leave entitlements, and access to development opportunities, this role offers meaningful engagement in the justice system while ensuring a positive impact on victims and witnesses. The location in Plymouth provides a vibrant setting with access to various employee benefits, including subsidised gym memberships and a local government pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Witness Care Officer in Plymouth
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the Victims Code of Practice and the No Witness No Justice requirement. This will not only help you in interviews but also show your genuine interest in the position.
✨Tip Number 2
Network like a pro! Connect with current or former Witness Care Officers on LinkedIn. They can provide insights into the role and might even give you a heads-up about the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to managing complex workloads and building relationships with external partners. Role-play with a friend or use our resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the important work we do.
We think you need these skills to ace Witness Care Officer in Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Witness Care Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:As a Witness Care Officer, you'll need to communicate effectively with victims and witnesses. In your application, give examples of how you've successfully communicated in previous roles or situations, demonstrating your ability to build relationships.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your points are easy to understand. This will help us see your qualifications without any confusion.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more details about the role there, which can help you tailor your application even further.
How to prepare for a job interview at Devon and Cornwall Police
✨Know Your Stuff
Make sure you understand the Victims Code of Practice and the Witness Charter inside out. Familiarise yourself with the key responsibilities of a Witness Care Officer, as well as the specific needs of victims and witnesses. This will show that you're not just interested in the role, but that you’re genuinely prepared to make a difference.
✨Showcase Your Communication Skills
As a Witness Care Officer, you'll need to build relationships with various stakeholders. During the interview, demonstrate your communication skills by providing examples of how you've effectively interacted with different people in past roles. This could be through managing complex workloads or tailoring support to individual needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle sensitive situations. Think about past experiences where you’ve had to conduct risk assessments or manage challenging cases, and be ready to discuss how you approached these situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
