At a Glance
- Tasks: Support victims and witnesses, ensuring they feel safe and informed throughout the court process.
- Company: Join a supportive team at Plymouth Crown Court, dedicated to justice and community.
- Benefits: Enjoy competitive salary, generous leave, gym discounts, and a strong pension scheme.
- Other info: Flexible working options available, with excellent training and career development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in the legal field.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 26106 - 28653 £ per year.
Overview
Salary: £26,106 rising to £28,653 per annum + Excellent Benefits including Government Pension
Location: Plymouth Crown Court, Plymouth
Closing Date: 14/10/2025, Midday
Hours per week: This role is 37 hours per week. However, we welcome applications from individuals wishing to work on a part-time basis and we are willing to consider flexible working patterns subject to business need.
About the role
The principal responsibility of the Witness Care Officer is to provide a single point of contact for victims and witnesses in all Prosecution cases securing attendance in both Magistrates and Crown Courts. Delivering a quality service meeting individual needs and requirements contained within the No Witness No Justice requirement and the Victim’s Code of Practice, to have a positive influence on the willingness of victims and witnesses to attend court.
In particular to:
- Conducting, reviewing, and continually assessing needs and risk assessments, to tailor support and provide advice and guidance as appropriate.
- Manage varied and complex workloads, with cases at various stages
- Understand and apply the rights within the Victims Code of Practice Comply with the Victims Code, Witness Charter, Working Practices and Force Policy as applicable to contribute to compliance.
- Maintain accurate records ensuring timely updates to any case management system and to any other systems in accordance with the relevant legislation, force policy and good practice. To include accurate recording of any unseen crime and or intelligence.
- Build, maintain and continue to develop relationships with external partners such as Victim Partner Agencies, HMCTS, CPS, Witness Service etc in support of effective service provision and understanding local practices.
Please note that interviews will take place on or around 29th, 30th and 31st October 2025.
Apply and contact
Want to know more about this role?
Please click on the \'Apply\' button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact:
Hiring Line Manager: Pamela Marsh - Witness Care Manager
Email Address: Pamela.Marsh@devonandcornwall.pnn.police.uk
PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn.
What you get if you join us
- A competitive salary with yearly increments.
- 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
- Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
- Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5)
- Company sick pay.
- Competitive local government pension scheme.
- Job related equipment, as required.
- Free onsite parking at many police sites throughout the counties.
- Access to Group insurance scheme (via salary sacrifice scheme).
- Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
- Development and training opportunities.
- Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need
- Flexitime, with the ability to undertake your hours flexibly and in line with business need.
Witness Care Officer in Plymouth employer: Devon and Cornwall Police
As a Witness Care Officer at Plymouth Crown Court, you will join a supportive and flexible work environment that prioritises the well-being of both employees and the community. With competitive salaries, generous leave entitlements, and access to development opportunities, this role offers meaningful engagement in the justice system while ensuring a positive impact on victims and witnesses. The location in Plymouth provides a vibrant setting with access to various employee benefits, including subsidised gym memberships and a local government pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Witness Care Officer in Plymouth
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Devon and Cornwall Police, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Devon and Cornwall Police and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Witness Care Officer in Plymouth
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Devon and Cornwall Police and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Devon and Cornwall Police
✨Get to Know Public Sector Values
Before your interview with Devon and Cornwall Police, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Devon and Cornwall Police.
